KIRANJEET KAUR
Summary
Results-driven housekeeping supervisor with proven skills in team supervision, customer complaint resolution, and quality assurance. Expertise in training and motivating staff to achieve high cleanliness standards and enhance customer satisfaction.
Overview
10
10
years of professional experience
Work History
Housekeeping Supervisor/Retail Sales Associate
RELIANCE RETAIL LIMTED
10.2016 - Current
- Supervised daily housekeeping operations ensuring cleanliness standards met.
- Scheduled staff shifts to maintain optimal coverage and productivity.
- Trained and mentored team members on efficient cleaning techniques.
- Coordinated deep cleaning projects during off-peak hours for minimal disruption.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Education
Bachelor of Arts - Arts
SwamiVivekananad Subhbarthi University
New Delhi06-2022
Skills
- Cleaning procedures
- Quality assurance
- Team supervision
- Customer complaint resolution
- Staff motivation
- Staff training and development
- Customer service-focused
- Sanitation standards
- Waste management
- Team performance management
Timeline
Housekeeping Supervisor/Retail Sales Associate
RELIANCE RETAIL LIMTED
10.2016 - Current
Bachelor of Arts - Arts
SwamiVivekananad Subhbarthi University