KIRAN JOSEPH PRASAD
Summary
A highly motivated and skilled professional in hotel management, with a 3YEAR DIPLOMA and a 2YEAR Diploma in Hotel Management, and over 4 years of industry experience. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual. Outstanding multitasker with in-depth knowledge in all departments.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Intern
Holiday Inn Cochin
11.2022 - 05.2023
- Facilitated smooth communication between departments by relaying important information as needed.
- Assisted with event planning, ensuring successful execution of meetings and conferences.
- Coordinated with maintenance teams to address facility issues in a timely manner, minimizing disruptions for guests.
- Enhanced guest satisfaction by promptly addressing inquiries and providing exceptional service.
- Contributed to efficient inventory management by monitoring stock levels and placing orders when necessary.
- Maintained up-to-date knowledge on competitor offerings, using insights to make informed decisions on hotel strategy and improvements.
Bar Waiter
Siciliys cafe
09.2021 - 12.2021
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Increased bar revenue by upselling premium beverages and promoting special offers.
- Participated in staff meetings and training sessions to continuously improve skills and stay up-to-date on industry best practices.
Intern
TSG Hotels and Resorts
01.2020 - 06.2020
- Facilitated smooth communication between departments by relaying important information as needed.
- Assisted with event planning, ensuring successful execution of meetings and conferences.
- Coordinated with maintenance teams to address facility issues in a timely manner, minimizing disruptions for guests.
- Increased repeat bookings through exceptional customer service and personalized guest interactions.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Sandwich artist
Subway
01.2019 - 10.2019
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Expedited order processing for increased efficiency in high-volume periods.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
Education
3YEAR DIPLOMA IN Hotel Management - Hotel Management
ADITYA'S INSTITUTE OF HOTEL MANAGEMENT
PONDICHERRY 04.2001 - 2023.04
2YEAR Diploma in Hotel Management - Hotel Management
Aims Institute of Hotel Management
PONDICHERRY 01.2018 - 2020.04
Skills
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hobbies
- I love to travel and explour things around with a motorcycle
- love to listen music and song in free hours
DECLARATION
I hereby declare that the above information are true and correct to the best of my knowledge and belief.
{ KIRAN JOSEPH PRASAD}
Timeline
Intern
Holiday Inn Cochin
11.2022 - 05.2023
Bar Waiter
Siciliys cafe
09.2021 - 12.2021
Intern
TSG Hotels and Resorts
01.2020 - 06.2020
Sandwich artist
Subway
01.2019 - 10.2019
2YEAR Diploma in Hotel Management - Hotel Management
Aims Institute of Hotel Management
01.2018 - 2020.04
3YEAR DIPLOMA IN Hotel Management - Hotel Management
ADITYA'S INSTITUTE OF HOTEL MANAGEMENT
04.2001 - 2023.04
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