Hi, I’m
Kiran Joy Pynadath
Bangalore
Summary
Dynamic sales leader with 6+ years' expertise in driving revenue growth, operational excellence, and strategic expansion in food delivery and automotive dealerships. Recognized for resilient crisis leadership, customer-focused initiatives, and successfully managing large portfolios and teams. Award-winning performer and key contributor to India's leading delivery ecosystem.
Overview
9
years of professional experience
1
Certification
Work History
SwiggyBangalore
Senior Sales Manager
07.2024 - 08.2025
Job overview
- Managed 80+ restaurant accounts (410 outlets) with a ₹24 crore portfolio, achieving 8% MoM revenue growth through strategic upselling and market expansion.
- Generated ₹10-12 lakh monthly in advertising revenue; received Swiggy Premier League Award for top performance in Q3 2024.
- Scaled partner brands from ₹24 lakh to ₹1.20 crore annually through operational optimization and strategic partnerships.
- Led market expansion initiatives by coordinating cross-functional teams to enhance partner satisfaction and retention.
- Implemented performance tracking systems and data-driven interventions to support continuous improvement.
- Contributed directly to B2B market growth, positively influencing top-line revenue and partner ecosystem health.
- Oversaw onboarding processes and developed tailored solutions to strengthen partner relationships.
- Executed targeted marketing strategies that enhanced brand visibility across multiple platforms.
ALUVA MOTORS INDIA PRIVATE LIMITEDKerala
Managing Director
12.2019 - 02.2024
Job overview
- Oversaw 150+ vehicle sales and 650-900 service orders monthly as dealership head.
- Achieved best-in-class Customer Satisfaction Index scores of 900/1000 during post-crisis recovery.
- Facilitated profitable business sale, ensuring smooth transition for stakeholders and employees.
- Managed team of 20 direct reportees within a 210-member workforce.
- Directed both B2B and B2C market operations to maximize revenue.
ALWAYE MOTORSKerala
Managing Partner
12.2019 - 02.2024
Job overview
- Revitalized Piaggio Vespa and Aprilia dealership to achieve 40 monthly vehicle sales and over 600 services.
- Managed daily operations and executed crisis management strategies effectively.
- Implemented after-sales excellence initiatives to enhance customer satisfaction.
- Positioned dealership as a premium retailer for Vespa and Aprilia brands in competitive markets.
ALUVA MOTORS INDIA PRIVATE LIMITEDAluva
General Manager
05.2017 - 04.2019
Job overview
- Generated profit from dealership sale while facilitating seamless transition for employees and customers.
- Achieved customer satisfaction index of 900+ in a 1000-point system within six months through improved service quality and staff training.
Ventura Securities LtdChennai Area
Relationship Officer
05.2016 - 02.2017
Job overview
- Accelerated revenue through HNI client acquisition, lead generation, and brokerage target achievements.
Education
Great Lakes Institute of ManagementChennai
Ex-MBA from Marketing
04-2026
University Overview
On Scholarship
Pondicherry University
Bachelor's Degree from Electronics and Communications Engineering
05-2016
Skills
- Business analytics
- Business Planning
- Customer Relationship Management (CRM)
- Customer Service
- DMS
- Forecast
- Inventory management
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- PowerBI
- PowerPoint
- Team Leadership
- Team Management
- Troubleshooting
- Windows
Certification
- Blockchain Essentials, IBM, 11/19, Present
- Digital Media Sales Certification, IBM DMSC, 01/19, Present
- IELTS Band 7.0, IELTS, 01/18, 01/20
- CCNA
Projects
Sign Detection for Dumb People Using Arduino Nano, 05/15, 05/16, Developed portable gloves that detect American Sign Language (ASL) hand gestures, display the corresponding words, and read them aloud for effective communication. Low cost Night vision camera
Publications
SIGN LANGUAGE DETECTION FOR DUMB PEOPLE-ISSN: 0976-1353 Volume 21 Issue 4 - APRIL 2016, 01/16, International Journal of Emerging Technology in Computer Science & Electronics (IJETCSE)
Awards
- Swiggy Premier League, 11/24, Swiggy
- Best Performer On CSI 2022-2023, 04/23, Suzuki Motorcycle India
- Designed and build a website for ushus 2k19 with payment portal using wordpress, 11/19
- Second Prize in Best Business Plan in chrisillenz 2019, 08/19, Christ University
- Hackerrank badge, 09/15, Hackerrank
Timeline
Senior Sales Manager
Swiggy
07.2024 - 08.2025
Managing Director
ALUVA MOTORS INDIA PRIVATE LIMITED
12.2019 - 02.2024
Managing Partner
ALWAYE MOTORS
12.2019 - 02.2024
General Manager
ALUVA MOTORS INDIA PRIVATE LIMITED
05.2017 - 04.2019
Relationship Officer
Ventura Securities Ltd
05.2016 - 02.2017
Great Lakes Institute of Management
Ex-MBA from Marketing
Pondicherry University
Bachelor's Degree from Electronics and Communications Engineering