Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Hi, I’m
KIRAN KUMAR GOSALA
Service advisor
Vijayawada,AP
Summary
Overview
7
years of professional experience
Work History
Navata Road Transport
Service Advisor
02.2022 - Current
Job overview
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Trained staff on operating procedures and company services.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
M/S T&R CONSTRUCTIONS
Site Engineer
10.2017 - 10.2021
Job overview
- Checked technical designs and drawings for adherence to standards.
- Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.
- Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime.
- Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
Education
SRI SUNFLOWER COLLEGE OF ENGG & TECH.Lankapalli
B.TECH from Mechanical Engineering
04.2001
University Overview
Skills
Customer Service
Languages
Telugu
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Service Advisor
Navata Road Transport
02.2022 - Current
Site Engineer
M/S T&R CONSTRUCTIONS
10.2017 - 10.2021
SRI SUNFLOWER COLLEGE OF ENGG & TECH.
B.TECH from Mechanical Engineering
04.2001
Similar Profiles
Tejaswi RajulapatiTejaswi Rajulapati
HR Recruiter at Navata Road TransportHR Recruiter at Navata Road Transport
AHMAD ELGAALYAHMAD ELGAALY
“Human Resources (HR) & P.R.O and Admin Supervisor at SHARJAH ROAD AND TRANSPORT AUTHORITY. (KGL) PUBLIC“Human Resources (HR) & P.R.O and Admin Supervisor at SHARJAH ROAD AND TRANSPORT AUTHORITY. (KGL) PUBLIC
Santosh Kumar NayakSantosh Kumar Nayak
District Manager at Odisha State Road Transport CorporationDistrict Manager at Odisha State Road Transport Corporation