Kiran Kumar Panda

• Joined as a Trade Services Representative in the Global Operations team and got promoted to Lead. Later moved to my current role through IJP as a Quality Assurance Analyst.
• Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
• Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
• Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
• Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
• Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
• Collaborated with development teams to identify, track, and resolve defects in a timely manner.
• Developed and maintained comprehensive documentation, including test cases, results, and improvement recommendations, for stakeholder review.
• Increased stakeholder confidence by presenting detailed QA reports and insights during project review meetings.

• Processing of Loans and payments on a day to day basis.
• Managing the database (Addition, Updating and deletion of the entries).
• Worked with company’s automation software Citrix, GTS.
• Dealt with BAU activities.
• Learning about trade transactions and dealing with it.
• Started with liquidation process in Trade products named Export LC Payments for Hong Kong and Singapore with strong knowledge of routing of Payments & acceptance files.
• Developed knowledge on Compliance and AML unit required for banking sector.
• Scrutinize the clients multiple account reconciliation on daily and weekly basis and reports are circulated to clients & high level management as well.
• I handle mailbox queries between clients and liquidations team, taking product & risk approvals for L/C amendments and New L/C
• Cross trained in Discounting for Singapore and Hong Kong which is a challenging product in Trade,
• In addition to this i handle Export Acceptances ,Import Acceptances, Export reimbursement claim ,sending follow ups for top priority customers for export bills, monitoring import and export outstanding bills.

Dual specialization of International Business and Finance. Finance being Major