Summary
Overview
Work History
Education
Skills
Projects
Interests
Timeline
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Kiran Ranjan Behera

Kiran Ranjan Behera

CLM Analyst
Bengaluru

Summary

Results-driven CLM Analyst at HSBC with expertise in Customer Due Diligence and complex data analysis. Proven track record in enhancing data accuracy and mitigating risks through effective communication and problem-solving. Adept at managing large datasets while fostering strong client relationships, ensuring compliance with regulatory standards.

Overview

6
6
years of professional experience
3
3
Languages

Work History

CLM Analyst

HSBC
08.2022 - Current
  • Conducted customer due diligence (CDD) and enhanced due diligence (EDD) reviews to ensure compliance with regulatory requirements.
  • Performed periodic file reviews ensuring activities are reviewed in a holistic manner across the spectrum of products and services used by the customer.
  • Analyzed customer profiles, transactions, and account activity to identify potential money laundering or fraud risks and provided recommendations for risk mitigation and escalated suspicious activity to the appropriate authorities.
  • Maintained detailed tracking of KYC file status and customer records to ensure completion within required timeframes. Identified patterns and communicated outcomes to customers to synthesise business requirements.
  • Formulated questionnaires and performed follow up via emails and calls with clients to gather more details of their business activity and to obtain missing information required for periodic reviews.
  • Resolved customer questions, issues and complaints. Developed rapport with the customers by handling difficult issues with professionalism.
  • Implemented quality control measures for analytical processes, maintaining high standards.
  • Mentored junior analysts, providing guidance and support to foster professional development.
  • Effectively implemented data collection processes, significantly reducing errors and improving data quality.
  • Managed large datasets, ensuring compliance with data protection regulations.
  • Assessed and evaluated customer needs and feedback to identify areas of improvement.
  • Enhanced data accuracy by meticulously validating and updating customer information in database.

Trainee - Relationship Executive

Shriram Transport Finance Company
03.2019 - 02.2020
  • Performed the required KYC due diligence on customers and documenting the information obtained on the client's as required by global KYC procedures.
  • Analyzed client data, documentation and negative news in order to determine a Client Risk Profile as established under the KYC Procedures
  • Identifying and approaching potential new companies or individuals to engage as clients.
  • Acting as a point of contact for complaints and escalating issues as appropriate.
  • Effectively conducted AML/KYC formality reports on questionable accounts and transactions. Confirmed timely resolution of work assignments by organizing and prioritizing appropriately.
  • Build and maintain positive and productive working relationships internally and externally.
  • Placed phone calls, sent invoices and emailed customers to remind them of account contracts, payments, due dates, and amount owed.
  • Handled 200+ customers for lending purpose and collection of due amounts.

Education

Master of Finance And Control -

BJB Autonomous College
Bhubaneswar, Odisha
04.2001 -

Skills

Customer Due Diligence

Information gathering

Great focus and attention to details

Data research and validation

Complex data analysis

Microsoft office

Adaptable to new responsibilities

Analytical and problem solving

Team work and Time management

Customer Relationship Management

Effective communication and sociability

Projects

Internship in Finance Branch of East Coast Railway. Financial Viability and Revenue Model for execution of Projects in

Indian Railways -Doubling.

Interests

Travelling

Playing cricket

Participating in social activities

Listening to music

Timeline

CLM Analyst

HSBC
08.2022 - Current

Trainee - Relationship Executive

Shriram Transport Finance Company
03.2019 - 02.2020

Master of Finance And Control -

BJB Autonomous College
04.2001 -

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Kiran Ranjan BeheraCLM Analyst