Kiran Sasi
Travel Contracting & DMC Specialist
Bengaluru
Summary
Strategic and results-oriented Travel Professional with over 11 years of experience specializing in Global Supply-Chain Management, Wholesale Contracting, and DMC Networking. Proven expertise in building robust vendor ecosystems across Asia, Oceania, Africa, and Europe. Highly skilled in negotiating high-volume hotel contracts, procurement of annual rates, and managing end-to-end travel product lifecycles to ensure market competitiveness. A certified specialist for Australia, New Zealand, Mauritius and Singapore.
Overview
9
9
years of professional experience
1
1
Language
Work History
Product Manager & TL
PACQQ
Bengaluru
04.2023 - 01.2024
- DMC Network Building: Established a network of DMCs for major selling destinations including Cyprus, Turkey, Uzbekistan, Rwanda, and Kenya.
- Strategic Sourcing: Sourced vendors and conducted product comparisons to ensure market-competitive pricing
- Product Strategy: Prepared Group Departure products and collaborated with the core team on Sales and Marketing strategies.
- Operations: Managed backend tasks and traveled with groups to ensure smooth execution of international trips.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Product Executive
Dusk Travel and Tourism
Bengaluru
12.2021 - 10.2022
- Vendor Ecosystems: Built the DMC network for 15+ destinations across the UAE, Africa, and Asia.
- Digital Product Management: Designed static and online-bookable products for B2B and B2C portals.
- Quality Control: Managed final proofreading of price and content, coordinating with IT for front-end execution.
- Training: Provided destination training for the sales team and assisted in procuring prices for offline products.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
Product Manager
ORN TripFactory PVT LTD
Bengaluru
09.2017 - 03.2020
- Wholesale Contracting: Liaised with international hotel chains to procure negotiated wholesale contracts.
- Regional Portfolio: Managed product contracting and market analysis for Singapore, Malaysia, Maldives, Australia, and New Zealand.
- Vendor Management: Handled vendor relations across all Asian destinations and Oceania.
- Campaign Design: Designed promotional packages for campaigns and assisted operations with destination delivery.
- Maintained positive vendor relations to build strong partnerships.
- Prioritized roadmap in order to achieve product goals and metrics.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Practice Head
ORN TripFactory PVT LTD
Bengaluru
10.2016 - 09.2017
- Sales Leadership: Led the sales team to achieve monthly targets and provided productivity feedback.
- High-Value Closures: Handled high-value transactions and end-to-end post-sales operations.
- Franchise Support: Assisted franchise partners with complex queries and product customization.
International Travel Consultant
Via.com
Bengaluru
05.2015 - 10.2016
- Negotiation: Coordinated with DMCs to obtain quotes and negotiate prices before operational handover.
- Itinerary Design: Designed customized packages for Europe, USA, and Southeast Asia.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Conducted comprehensive research on various destinations to create informative itineraries for clients'' trips abroad.
- Collaborated with colleagues to share industry knowledge and improve overall team performance.
- Organized and maintained VIP traveler program with discounts and special deals.
- Assisted clients in obtaining necessary travel documentation such as passports, visas, and vaccinations.
- Increased client satisfaction by providing exceptional international travel consultation services.
Education
Bachelor of Arts - Tourism, History, Journalism
Garden City College
Bengaluru 2012
Pre-University -
Christ Junior College
Bengaluru01.2004
SSLC -
Widia Poorna Prajna
Bengaluru01.2002
Skills
- Certifications: Certified Aussie Specialist, New Zealand Specialist, Mauritius Grand Master, and Singapore Destination Specialist
- Technical: Itinerary Preparation (FIT/GIT), Tour Costing, Vendor Management, and Product Comparison
Product development
Teamwork and collaboration
Remote work
Attention to detail
Interests
Hobbies: Traveling, Reading, Playing Cricket, and Volleyball
Timeline
Product Manager & TL
PACQQ
04.2023 - 01.2024
Product Executive
Dusk Travel and Tourism
12.2021 - 10.2022
Product Manager
ORN TripFactory PVT LTD
09.2017 - 03.2020
Practice Head
ORN TripFactory PVT LTD
10.2016 - 09.2017
International Travel Consultant
Via.com
05.2015 - 10.2016
Bachelor of Arts - Tourism, History, Journalism
Garden City College
Pre-University -
Christ Junior College
SSLC -
Widia Poorna Prajna