MS Office
KIRITKUMAR PARMAR
Business Associate
Ahmedabad
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software].
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Business Associate
Santkrupa Enterprise
Ahmedabad
08.2017 - Current
- Verified work aligned with service levels agreed and client requirements.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
Client Service Representative
Tax Technologies Inc,
Gandhinagar
03.2013 - 06.2016
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
Crew Trainer
Mc Donald
Cambridge
04.2010 - 02.2012
- Trained other employees in customer service, food safety, and performance requirements.
- Maintained current knowledge of all team position requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Business Development Executive
Angel Broking Pvt Ltd
Ahmedabad
06.2008 - 07.2009
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
Post Graduate Diploma in Management - Finance And Account
Oxbridge College
London 09.2009 - 06.2011
BBA - All Core Subject Related Finance, Marketing, HR
H K Commerce Collge, Gujarat University
Ahmedabad 06.2005 - 03.2008
High School Diploma -
Aadarsh Vidhyalay
Ahmedabad 06.2004 - 05.2005
Skills
MS Office
undefinedSoftware
Timeline
Business Associate
Santkrupa Enterprise
08.2017 - Current
Client Service Representative
Tax Technologies Inc,
03.2013 - 06.2016
Crew Trainer
Mc Donald
04.2010 - 02.2012
Post Graduate Diploma in Management - Finance And Account
Oxbridge College
09.2009 - 06.2011
Business Development Executive
Angel Broking Pvt Ltd
06.2008 - 07.2009
BBA - All Core Subject Related Finance, Marketing, HR
H K Commerce Collge, Gujarat University
06.2005 - 03.2008
High School Diploma -
Aadarsh Vidhyalay
06.2004 - 05.2005
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