Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KIRK L. JOHNSON

SHELBYVILLE

Summary

Dynamic professional with extensive experience in cash handling and regulatory compliance at Horseshoe Casino. Proven track record in enhancing customer service and training employees. Skilled in transaction processing and conflict resolution, consistently ensuring adherence to security protocols while achieving operational excellence. Strong communicator dedicated to fostering team collaboration and accountability.

Overview

22
22
years of professional experience

Work History

Casino Cage Cashier

Horseshoe Casino
Shelbyville
03.2024 - Current
  • Processed customer transactions, including cashing checks, redeeming chips and tokens, and exchanging currency.
  • Verified customer identification to ensure compliance with gaming regulations.
  • Assisted customers with questions about slot machines or other gaming activities.
  • Processed check cashing requests within established limits.
  • Adhered to security protocols while handling large amounts of cash.
  • Issued credit lines to customers based on their financial status.
  • Ensured that all cage operations were conducted in accordance with established policies and procedures.
  • Assisted in training new employees as needed.

Grocery DSD and Reclamation Clerk

Walmart
12.2015 - Current
  • Responsible for all DSD receiving operations including checking in of merchandise as well as credits. Also responsible for all grocery reclamation. Was involved in vendor maintaining backroom standards as well interfacing with the vendors on deliveries, back stock standards, and liquor ordering.

EVS Technician

Major Health Partners
Shelbyville
01.2023 - 03.2025
  • Followed safety guidelines to ensure a safe work environment for staff members and visitors.
  • Cleaned spills promptly with appropriate products in accordance with established procedures.
  • Disinfected surfaces using approved chemicals according to safety regulations.
  • Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.

Security Officer

Horseshoe Casino
Shelbyville
04.2023 - 03.2024
  • Assisted with crowd control during large events held at the facility.
  • Provided escorts for visitors as needed throughout the facility.
  • Responded to alarms and conducted investigations as required.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Confirmed visitor identification prior to granting entry into the building.

Senior District Asset Protection Specialist and APS

Kroger
02.2018 - 08.2021
  • Responsible for covering the district while DAPM was unavailable. Also filled in to help with security issues as well as any special projects. Oversaw the DAPS team to ensure success in our overall team goals.
  • Responsible for overall shrink for all assigned district stores. Other responsibilities include auditing, and investigations into cash, theft internal and external, as well as conducting interviews with associates as part of the investigation process.

Assistant Store Manager and Support Manager

Rural King
08.2021 - 07.2021
  • Responsible for Opening and Closing the store, unloading trucks, organizing the back room, and supervising associates throughout the store. Also responsible for overseeing gun sales and checking paperwork.
  • Was afforded the opportunity of traveling to 2 different stores to help fill in as an ASM.

Tax Professional

H & R Block
01.2010 - 01.2015
  • Have prepared tax returns for 5 full seasons. Answered phones and helped customers with all different types of scenarios relating to personal and small business tax returns.

Self-Employed

Primerica Financial Services
11.2007 - 08.2009
  • Worked in many aspects of the financial industry including insurance, loans and investments.

Group Selling Manager

Linens n’ Things
Avon
08.2006 - 11.2007
  • Managed the Bath and Bedding shops, was responsible for merchandising, resets, unloading and stocking of freight, tagging, EAS tagging, shipping errors, Advertisement set-up and take down, as well as all aspects of signing for my area.
  • Also responsible for Manager on duty shifts as well as opening and closing the store.

Front End Supervisor and Sales

CompUSA
12.2005 - 07.2006

Assistant and Store Manager

Inmotion Pictures
11.2003 - 06.2005
  • Was in charge of Auditing 20+ stores on cleanliness and sanitation for Kroger. Have spent time performing cleaning tasks such sweeping, mopping, dusting and deep cleaning.

Education

Graduated -

Bethesda Christian School
Brownsburg, IN
05.1994

Skills

  • Microsoft Word
  • Transaction processing
  • Cash handling
  • Regulatory compliance
  • Customer service
  • Security protocols
  • Financial assessment
  • Employee training
  • Problem solving
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Record keeping
  • Conflict resolution
  • Inventory management
  • Casino regulations
  • Accountability
  • Check cashing
  • Strong ethics
  • Transaction recording
  • Cashiering experience
  • Initiative-taking
  • Time management
  • Microsoft Outlook

References

  • Marc Jeffry, Store Manager, Kroger, 317-667-4391
  • Jeff Badgley, District Asset Protection Manager, Kroger, 317-695-2076
  • Jake Roesler, CRM Manager, United Way, 317-459-2863

Timeline

Casino Cage Cashier

Horseshoe Casino
03.2024 - Current

Security Officer

Horseshoe Casino
04.2023 - 03.2024

EVS Technician

Major Health Partners
01.2023 - 03.2025

Assistant Store Manager and Support Manager

Rural King
08.2021 - 07.2021

Senior District Asset Protection Specialist and APS

Kroger
02.2018 - 08.2021

Grocery DSD and Reclamation Clerk

Walmart
12.2015 - Current

Tax Professional

H & R Block
01.2010 - 01.2015

Self-Employed

Primerica Financial Services
11.2007 - 08.2009

Group Selling Manager

Linens n’ Things
08.2006 - 11.2007

Front End Supervisor and Sales

CompUSA
12.2005 - 07.2006

Assistant and Store Manager

Inmotion Pictures
11.2003 - 06.2005

Graduated -

Bethesda Christian School

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KIRK L. JOHNSON