• V-LPO is currently having tie up with
1) ICICI Bank – For SARFAESI, Secured & Un-secured Debt Collection.
2) HDFC Bank Ltd. – For SARFAESI ( from Property Investigation , 13-2 till property disposal ), Secured (TW) & Un-secured (Cards) Debt Collection
3) AU Small Finance Bank Ltd. – For SARFAESI.
4) Mahindra Rural Housing Finance – For SARFAESI.
5) Grihum Housing Financial Services. – For SARFAESI
6) Clix Capital, - Secured & Un-secured Debt Collection.
7) Bank of Baroda – SARFAESI and Secured & Un-Secured Loan Recovery.
8) Tata Capital Financial Services for Secured & Un-Secured Loan Recovery.
9) India Housing Loans Ltd. – For SARFAESI possession & enforcement.
• Staff Strength :
Back end staff :- 06
Tele Caller :- 02
DRA Field Executives :- 20
Non DRA Field Executives :- 12
● Managing Debtors Portfolio of the all buckets of micro finance product in urban & semi urban areas of South Gujarat.
● Filing of Civil suit & Execution of Decree for movable property
● Maintaining collection efficiency in 0 BKT above
95%
● Defining strategy & managing execution for conversion in hard bucket portfolio.
● Co-ordination with below Team,
- Business Team
- Legal Team
- Fraud Prevention Team
Key Performance Areas
● Debtors Allocation management of on Roll Executives / Area Managers
● Managing performance of onroll, offroll & service providers.
● Taking regular updates from lawyers and taking the cases stage further for resolution.
Key Responsibility Area
● Managing Debtors Portfolio of the all buckets farm collections cases for the products of tractor and farm equipment’s for the rural, semi urban and rural areas of Gujarat.
● Execution of Decree of the Arbitration Award for movable property and attachment for immovable property
/ garnishee order, Sec-9 Execution through Court Receiver, Warrant of 138,
● Maintaining collection efficiency in 0-60 BKT above 80%
● Co-ordination with below Team,
- Legal Team
- Fraud Prevention Team
Key Performance Areas
● Debtors Allocation management of on Roll Managers & Off Roll Executives
● Managing performance of onroll, offroll & service providers.
● Filing litigations like 138 & Arbitration & Executions of Attachment Orders.
● Taking regular updates from lawyers and taking the cases stage further for resolution.
Key Responsibility Areas
● Managing Debtors Portfolio of the emerging market Branches of Gujarat for the below products
- Home Loans
- Commercial Vehicles.
- Agriculture loan, Farmer Finance/Cattle Loan
- Auto Loan
- Personal Loan
- Two Wheelers Loans
● Co-ordinations with various Teams for smooth functioning of the Business & Collection Activities.
- Legal Team
- Strategy Team
- Sales/Credit Team
- Le@d Team
Key Performance Areas
● Agency & off roll Enrolments
● Debtors Allocation
● Managing performance of onroll, offroll & service providers.
● Co-ordinating with strategy team for various campaign & performance activities.
● Co-ordination with Sales & Credit Team by
arranging converge meet for maintaining qualitative
● business & helping them in taking business decision related to opening new areas.
● Co-ordination with Legal & Strategy team for by Bank & against Bank litigations.
● Co-ordinations with Legal Team for empanelment of lawyers in Emerging Areas.
● Filing litigations like DRT, Civil Suit, 138 & Initiating SARFAESI on eligible cases.
● Taking regular updates from lawyers and taking the cases stage further for resolution.
● Co-ordination with Le@d (shared services) team
for smooth operations of collection activities.
Award & Recognitions
● Winner in the R & R program among the top 5% employees in PAN India level.
● Have won Customer First Award for rendering extra miles services to Customer that leaded in to Customer Delights.
Key Responsibility Areas
● Managing Airport Operations
- Arrival & Departure
- Ramp Management (Cargo/Engg & Ops)
- Check-in & Floor Management
● Managing Reservation Activities.
● Co-ordination with Govt. organization like AAI, Metrological Dept, CISF & Civil Aviation Authorities.
Key Performance Areas
● Managing Arrival & Departure activities with the help of onroll/off roll staff and loader service providers.
● Co-ordination with Security, Cargo, Catering & Engineering Dept for smooth functioning of the routine activities.
● Reservation/check-in & Floor managements. Liaison with various Govt. Bodies i.e. AAI, IOC, Metrological Dept & Air Traffic Control to ensure smooth flight operations.
● Performing all the operations maintaining the high service standard & bearing the high level of brand image of the company among passengers and general public to
hold the prestige of the company high.
System Knowledge
● Sabre, Sabre ACSI, Galeleo, Amadeus.
Debt recovery expertise
Law Enforcement
Case Management
Operations Management
Risk Assessment Capabilities
Customer Service Management
Customer Relations
Time management mastery
Conflict resolution techniques
Planning and coordination
Emergency Management
Emergency vehicle operation