Kirra Geminden
Whiteland
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Texas Roadhouse Restaurant
10.2024 - 05.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
Before and After School Assistant
Honey Grove After School Care
09.2022 - 09.2023
- Reduced behavioral issues by implementing effective after school care policies.
- Monitored security measures during arrival and dismissal times, guaranteeing the safety of all students participating in before and after school programs.
- Enhanced student engagement by incorporating creative activities and hands-on learning experiences in before and after school programs.
- Developed strong relationships with students, creating a supportive atmosphere conducive to academic success during extended hours programming.
- Managed attendance records, ensuring accurate documentation of student participation in before and after school programs.
Education
High School Diploma -
Center Grove High School
Greenwood06-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Customer service expertise
- Cleaning and sanitation
- Interactive communication skills
- Greeting guests
- Guest engagement
- Complaint handling
- Guest complaint resolution
- Safe food handling
Certification
- ServSafe
- CPR Certified
- Bloodborne Pathogen Certified
- Infectious Disease Certified
Timeline
Hostess
Texas Roadhouse Restaurant
10.2024 - 05.2025
Before and After School Assistant
Honey Grove After School Care
09.2022 - 09.2023
High School Diploma -
Center Grove High School
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