Summary

Overview

Work History

Education

Skills

Timeline

Kirstin Colcord

Pendleton

Summary

Dedicated hospitality professional with expertise in delivering outstanding customer service in fast-paced environments. Focused on teamwork and adaptability to meet evolving needs. Demonstrates strong multitasking abilities, effectively manages customer inquiries, and maintains organized workspaces.

Overview

years of professional experience

Work History

Front Desk Receptionist / Apprentice

French Pharmacie Salon

Indianapolis, IN

01.2019 - 02.2021

Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Self-motivated, with a strong sense of personal responsibility.

Master Hairstylist

Salon Lofts

Carmel, IN

02.2021 - 09.2023

Demonstrated ability to creatively address a range of challenges, ensuring client satisfaction and loyalty through effective solutions.
Maintained cleanliness and organization of salon workspace, ensuring compliance with health standards.
Managed all aspects of solo salon operation, driving profitability and supporting sustained business growth.
Balanced multiple client appointments efficiently, optimizing workflow to enhance productivity and reduce wait times.
Provided personalized styling services to clients in a salon environment.

Hairstylist Booth Renter

Me and Mine Hair Salon

08.2023 - 02.2026

Cultivated strong client relationships: Developed rapport and trust with clients through attentive listening and effective communication, resulting in high client satisfaction and repeat business.
Assisted senior stylists with shampooing, blow-drying, and maintaining salon cleanliness, ensuring smooth salon operations and adherence to standards.
Learned and integrated new haircare techniques and trends, enhancing salon workflow and contributing to positive client experiences.

Server /Head Bartender

Wolfies

Fishers, IN

08.2022 - 11.2025

Trained new staff on menu items, service standards, and operational procedures.
Delivered exceptional customer service, ensuring timely order fulfillment and guest satisfaction.
Oversaw daily operations during peak hours, optimizing team performance and workflow efficiency.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Aspen Creek Bar And Grill

Noblesville, IN

11.2025 - Current

Delivered exceptional customer service to enhance dining experiences.
Managed multiple tables efficiently during peak hours, ensuring timely service.
Collaborated with kitchen staff to streamline order delivery and accuracy.
Trained new servers on menu items, service standards, and policies.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.