Kirti Arora
Delhi
Summary
Dynamic MBA professional with a strong foundation in marketing and operations, backed by proven experience at HCL Technologies in client account management and business transactions for the UK & EMEA region. Adept at optimizing financial operations through timely reporting, forecasting, invoicing, collections and dashboarding, while driving client satisfaction and revenue growth via strategic relationship management. Skilled in aligning financial processes with marketing strategies to enhance operational efficiency and profitability.
Overview
4
4
years of professional experience
Work History
Offshore Account/Client Management
HCL Technologies
Lucknow
06.2024 - Current
- Managed end-to-end post-sales processes to enhance operational efficiency.
- Collaborated with global sales and delivery teams to drive growth initiatives.
- Contract Management - Oversaw contract lifecycle, including drafting and reviewing contracts for compliance.
- Supported sales team through effective relationship management strategies.
- Budgeted, forecasted, and managed revenue to achieve financial targets.
- Processed monthly invoicing and collections to maintain cash flow.
- Mitigated financial risks by managing DSO and providing timely reports.
- Optimized profitability through tracking account performance and ensuring contract adherence.
Marketing Intern
Harrison Locks
Delhi
05.2023 - 07.2023
- Worked on brand building and awareness for a new brand launched by the company
- Client acquisition: visited the prospected architects and interior designers for giving presentations regarding the new brand; sales generation
- Market research for new product
- Worked on the upcoming catalog
- Generated leads
- Worked on marketing strategies for Tier 1&2 cities
- Department: Marketing
CSR Intern
Diya India Foundation
Delhi
12.2022 - 01.2023
- Executed fundraising initiatives for projects focused on Zero Hunger, Good Health, and Quality Education.
- Organized talent hunt at NGO-affiliated school to engage community support and resources.
- Collaborated with team to develop strategies aligned with Sustainable Development Goals.
- Conducted outreach programs to promote awareness of fundraising objectives and project impact.
HR Intern
Unschool
Virtual
08.2021 - 10.2021
- Took group discussion round of college students, shortlisted them and took further interviews of the selected candidates
- Handled other HR activities as well.
- Department: HR
Business Development Intern
Sunwide All Solutions
Delhi
06.2021 - 08.2021
- Client servicing
- Made presentations and videos for integrated communication
- Client acquisition
- Department: Business Development
Education
PGDM - Marketing & Operation
New Delhi Institute of Management
Delhi04-2024
B.B.A - Graduation
Guru Gobind Singh Indraprastha University
Delhi04-2022
Class XII - PCM
Manav Sthali School
Delhi03-2019
Class X -
Manav Sthali School
Delhi03-2016
Skills
- Proficient in MS Office
- Power BI
- Working knowledge of Tableau
- Account Management
- Contract Management
- Working knowledge of LINGO & LINDO optimization softwares
Community Service
Volunteered for Rotaract Club, Volunteered for Diya India Foundation
Languages
English, Hindi, Beginner in French
Websites
Languages
English & Hindi
First Language
French
Beginner
A1
Timeline
Offshore Account/Client Management
HCL Technologies
06.2024 - Current
Marketing Intern
Harrison Locks
05.2023 - 07.2023
CSR Intern
Diya India Foundation
12.2022 - 01.2023
HR Intern
Unschool
08.2021 - 10.2021
Business Development Intern
Sunwide All Solutions
06.2021 - 08.2021
PGDM - Marketing & Operation
New Delhi Institute of Management
B.B.A - Graduation
Guru Gobind Singh Indraprastha University
Class XII - PCM
Manav Sthali School
Class X -
Manav Sthali School
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