KIRTI KHATRI

Monitor payment transactions to identify and investigate potential compliance issues, including fraud, money laundering, and other financial crimes.

Conduct thorough analysis of payment data to identify trends, patterns, and anomalies that may indicate suspicious activity.

Collaborate with cross-functional teams, including Legal, Risk Management, and Engineering, to develop and implement strategies to enhance payment compliance and mitigate risks.

Stay abreast of industry trends, regulatory developments, and best practices related to payment compliance and fraud prevention.

Develop and maintain documentation of payment compliance policies, procedures, and controls.

Preparing and submitting SARs to the appropriate regulatory authorities in a timely manner. SARs must contain detailed information about the suspicious activity and any relevant supporting documentation.

Provide regular reporting and analysis to senior management on payment compliance metrics, trends, and issues.

Strong understanding of payment systems, including credit card processing, ACH, and alternative payment methods.

Experience with fraud detection and prevention techniques, including data analysis and pattern recognition.

Properly documenting the findings of the investigation and any decisions made regarding SAR filing. This includes maintaining accurate records and ensuring compliance with record-keeping requirements.

Strong communication skills with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to non-technical stakeholders.

Detail-oriented with a passion for accuracy and compliance.

Project I : KYC & Transaction Monitorring.

Reviewed bank's products such as personal checking and savings account, business checking accounts, checks, international wire and more, that alerted within customer's transactions.
Ensured that the Bank's AML regulations were adhered to and monitored account activity accordingly. Conducted complex case investigations, alerts clearing, and SAR filing.
Completed alerts narratives to compile evidence regarding potential illicit activity.
Build on continuously improving the AML/CFT Framework which includes business rules and machine learning models by using a data driven approach
Partnered with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal policies.
Provided subject matter expertise on negative media review projects for high-risk customers.
Provided quality control and audit review of due-diligence reports on KYC records.
Investigate unusual / suspicious transactions and report them to the relevant FIU

Reviewed banking records and KYC documents and conducted due diligence reviews for customers on boarding.

Liaised with the FIU to identify and report potentially suspicious activity.

Provided oversight of the first line business unit on risk, compliance, and AML responsibilities and deliverable. Worked with business partners and external parties as needed to resolve issues and ensure adherence to bank policies/regulations/guidelines.

Reviewed audit and monitoring reports related to consumer and client activities.

Cultivated effective relationships with internal business partners to successfully achieve organizational goals.

Stayed current with latest changes to applicable regulatory standards and company procedures.

Project II : Brand Risk Mitigation

Monitor media channels, social platforms, and other relevant sources to identify potential threats, controversies, or negative associations with our brand.

Analyze emerging trends and conversations to anticipate risks that could impact our brand perception.

Develop and maintain comprehensive crisis response plans to address potential brand-related incidents.

Collaborate with PR, legal, and communications teams to outline clear protocols for managing and mitigating brand crises.
Regularly review brand communication materials, advertisements, and public-facing content to ensure alignment with brand values and messaging.

Identify and rectify any inconsistencies that could lead to misinterpretation or reputational harm.

Respond promptly to brand-related concerns or negative feedback, working to address and resolve issues in a transparent and empathetic manner.

Implement strategies to repair the brand's reputation following any incidents or controversies.
Develop and maintain brand guidelines that outline proper usage of logos, imagery, messaging, and other brand assets.

Ensure that all internal and external stakeholders adhere to these guidelines to maintain brand consistency and integrity.

Monitor, evaluate, investigate, and respond to chargeback & fraud received by various clients.

Perform chargeback & Fraud analysis and resolve transactions as per the best resolutions

Conduct extensive research to validate purchases across platforms

Import and Export data with 100% accuracy from client platforms to Ascertify and vice-versa

Work with peers and Managed Services leadership to communicate Chargeback & Fraud trends and share best practices, ideas, and information

Ensure adherence to regulatory, operations, and compliance standards

Sound knowledge required in Banking Laws and requirements like AML/KYC.

Experience of working on systems like LexisNexis & Adverse Media interpretation.

Reviewing, investigating, and reporting money laundering cases with up to 200 associates

Understanding Customer details source of income activity pattern. Applying analytical skills to identify where grounds for suspicion of Money Laundering , Terrorist Financing or PEP exists

Review on Customer transaction pattern in triggered account.

Review the associate accounts where the funds are received and being transferred.

Investigation on the remaining activity to find any suspicious or involved in fraud.

Performing external open search to understand any negative news on the main suspect.

Performing KYC check to validate original document being submitted.

Client account termination if been involved in the Terms and Condition breach.

Reporting to the regulatory National Crime Agency if any financial crime is observed.

Understanding Customer transaction patterns in the account.

Structuring of money just to avoid the threshold of the system.

Creating alerts to do further Investigation for the transaction which are from the sanctioned

country.
Monitoring and resolving formal complaints and Financial Ombudsman Service complaints

Analysis of Customer day to day Financial Transaction to find Unusual Transaction.

Suspicious Activity Report (SAR filing)

Taking action on Customer accounts as per the Investigation findings.

Reporting SAR to Financial Investigation Unit (FIU)

Performing EDD on Customers KYC and SOW information including the identification and

investigation of politically Exposed Person (PEP)
Monitoring and mitigating risk in a timely and effective manner
To validate and provide feedback on RFIs which are being recommended for closure or SAR / Exit based on the investigation performed by the analysts in order to mitigate bank’s ML risk.
Key expertise in : Anti Money Laundering, KYC, Compliance, Financial Intelligence Unit, SAR filing, UAR, National Crime Agency Reporting, Transaction Monitoring, Screening, Termination of Accounts, Terms and Condition Breach, Fraud Investigation and Transfer from High Risk Countries

Conducting robust and independent investigations of complex claims of Fraud in line with Payment Service Regulations reaching the correct outcome

Supporting scam victims with a focus on education & aftercare

Reviewing escalated Fraud Complaints putting the customer at the forefront of our decisions ensuring a fair outcome is achieved

Provide a tailored service for our most vulnerable customers

Work alerts that identify potential First Party Fraud activity, whilst proactively escalating new fraud modus operandi and Stakeholder engagement