Kirti Natarajan
Coimbatore
Summary
Results-driven Senior Quality Analyst and Team Lead experienced in managing multiple projects and delivering high-quality outcomes aligned with client expectations. Achieved operational efficiency through effective team management, process optimization, and expertise in e-commerce operations and data analysis. Focused on quality assurance and adept at creating test cases and executing various testing methodologies within Agile frameworks.
Overview
21
21
years of professional experience
16
16
years of post-secondary education
Work History
Senior Quality Analyst / Team Lead
VServe Solutions
06.2021 - Current
- Promoted to Team Lead in May 2022
- Managed multiple e-commerce projects including Christmas Central, Big Blue, CM, Brights, Jio Mart, Relevant, Amiel
- Handled team performance, quality audits, and workflow optimization
- Expert in catalog management, data enrichment, and reporting
Team Lead
Bluez Infomatic Solutions
08.2017 - 06.2021
- Led data research teams, ensured data accuracy, improved efficiency, and handled client coordination
Team Leader
Vision Global
10.2013 - 07.2017
- Managed market research and data processing teams, delivered high-quality datasets
HR Recruiter
Minsons Management Consultants
12.2011 - 09.2013
- Handled end-to-end recruitment lifecycle and client coordination
Team Leader
Pathfinder Business Solutions
02.2010 - 11.2011
- Managed research projects and quality validation
Team Leader
Firstsource Solutions
04.2009 - 01.2010
- Led GPRS troubleshooting team, MIS reporting and QC
Team Leader
Aircel Ltd
03.2005 - 03.2009
- Handled backend operations, QC audits, MIS reporting
Education
MBA - Finance & HR
Bharathidasan University
Coimbatore 05.2010 - 06.2026
Bachelor of Arts - CA
SNS College
CoimbatoreHSC -
Kg Matric Hr. Sec School
CoimbatoreSSLC -
Skills
- Quality assurance
- Data analytics
- Data Analysis
- E-commerce data administration
- E-commerce Optimization
- Catalog management
- MIS Reporting
- Advanced Excel
- Agile methodology mastery
- Project management
- Workflow optimization
- Process improvement
- Team leadership
- Problem solving
- Conflict resolution
- Effective communication
- Communication
- Adaptability to change
- Recruitment
- Akeneo (PIM)
- BigCommerce
Languages
- English
- Tamil
- Kannada
Personal Information
Date of Birth: 09/18/84
E Commerce Platforms
- Akeneo (PIM)
- Magento / Adobe Commerce
- BigCommerce
Languages
English
First Language
Timeline
Senior Quality Analyst / Team Lead
VServe Solutions
06.2021 - Current
Team Lead
Bluez Infomatic Solutions
08.2017 - 06.2021
Team Leader
Vision Global
10.2013 - 07.2017
HR Recruiter
Minsons Management Consultants
12.2011 - 09.2013
MBA - Finance & HR
Bharathidasan University
05.2010 - 06.2026
Team Leader
Pathfinder Business Solutions
02.2010 - 11.2011
Team Leader
Firstsource Solutions
04.2009 - 01.2010
Team Leader
Aircel Ltd
03.2005 - 03.2009
Bachelor of Arts - CA
SNS College
HSC -
Kg Matric Hr. Sec School