Kirti Panchal
Gurugram
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Manager
IThink Logistics Pvt. Ltd.
05.2025 - Current
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Educated customers on product and service benefits, explaining features and answering questions.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Negotiated pricing and payment terms with customers when possible to close deals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Freelancer- Sales
Parcelmind
05.2024 - 04.2025
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed accounts to retain existing relationships and grow share of business.
Sales Manager-SaaS
NimbusPost Pvt Ltd
09.2023 - 04.2024
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Implemented systems and procedures to increase sales.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Key Account Manager - Sales
Shipway Technology Pvt Ltd
09.2021 - 09.2023
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Team Lead- Sales
Shipway Technology Pvt Ltd
01.2019 - 09.2021
- Responsible for assigned sales targets and Achievement.
- Managing and exploring new ideas to boost company's sales level and to increase its monetary stands.
- Assigning tasks to the relevant technical department and managing the required workflow for smooth closure.
- Keeping up-to-date with advancements in marketing.
- Finding and gathering new leads for the sales to get more business inflow through social media platforms.
- Training new hires.
- Ensuring Team communicates and responds to incoming customer mails and phone queries.
Business Development Executive
Shipway Technology Pvt Ltd
07.2016 - 01.2019
- Responsible for inbound sales.
- Generating and managing invoices for offline payments.
- Taking care of the support tasks on Freshdesk.
- Cold calling to schedule meetings with potential customers to generate new business.
- Negotiating the final terms of agreement and sales closure.
- Hunting new leads for closure.
Education
MBA -
Subharti University
04.2021
Bachelor - Commerce
Government PG College
Skills
- Customer Relationship Management
- Sales Planning
- Business Planning
- Performance Management
- New Business Development
- Sales Tracking
- Proposal Development
- Revenue Forecasting
- Client Relationship Management
- Key account management
- Lead Generation
- Sales Team Training
Languages
English
Hindi
Disclaimer
I solemnly declare that all the above furnished information is free from error to the best of my knowledge and belief.
Timeline
Sales Manager
IThink Logistics Pvt. Ltd.
05.2025 - Current
Freelancer- Sales
Parcelmind
05.2024 - 04.2025
Sales Manager-SaaS
NimbusPost Pvt Ltd
09.2023 - 04.2024
Key Account Manager - Sales
Shipway Technology Pvt Ltd
09.2021 - 09.2023
Team Lead- Sales
Shipway Technology Pvt Ltd
01.2019 - 09.2021
Business Development Executive
Shipway Technology Pvt Ltd
07.2016 - 01.2019
Bachelor - Commerce
Government PG College
MBA -
Subharti University
Similar Profiles
Arif ShaikhArif Shaikh
Business Development Executive at iThink Logistics Pvt LtdBusiness Development Executive at iThink Logistics Pvt Ltd
RAJVEER SINGH SAINIRAJVEER SINGH SAINI
Software Developer at Ithink LogisticsSoftware Developer at Ithink Logistics
Rishab SharmaRishab Sharma
Senior Operations Executive at iThink LogisticsSenior Operations Executive at iThink Logistics
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture
Bhoomika SachdevaBhoomika Sachdeva
Assistant Manager - Human Resources at StashfinAssistant Manager - Human Resources at Stashfin