Kirti Ranjan Mishra
Bangalore
Summary
QA Project Manager with 12+ years of experience in overseeing comprehensive testing lifecycles and implementing QA strategies. Expertise in leading cross-functional teams to enhance QA processes and ensure thetimely delivery of high-quality software in Agile settings. Proficient in aligning testing efforts with business objectives while effectively managing risks and resources.
Overview
14
14
years of professional experience
1
1
Certification
Work History
QA Project Manager / Test Specialist
IBM India Pvt. Ltd.
Bangalore
06.2021 - Current
- - Directed QA operations for critical digital transformation projects across media and logistics domains.
- - Defined project-specific QA strategies, aligned testing scope with business goals, and ensured delivery quality.
- - Spearheaded automation initiatives using Cypress and Karate, improving coverage by 90% and reducing regression cycles.
- - Led defect triage meetings and maintained seamless communication with development teams, business analysts, and stakeholders.
- - Successfully integrated QA pipelines with GitLab CI/CD, enabling daily execution and reducing post-release defects by 30%.
- - Oversaw test lifecycle phases (SIT, UAT, DR), managed test data and environments, and led RCA reviews.
Associate QA Manager / Scrum Master
ICF Next
Bangalore
05.2016 - 06.2021
- - Managed multiple QA projects and teams of 10–15 testers across AEM, eCommerce, and CMS platforms.
- - Developed automation frameworks (Karate, Cypress) and led implementation with 200+ services automated.
- - Served as Scrum Master to align testing velocity with sprint goals, facilitating sprint reviews, demos, and retrospectives.
- - Interfaced with clients for requirement clarifications, demos, and status reporting; improved UAT feedback loop efficiency by 40%.
- - Built reusable authoring and test guides, and conducted AEM training sessions across teams.
QA Consultant / Test Lead
Trivium eSolutions & Target Corporation India
01.2012 - 01.2016
- - Delivered QA solutions for international banking, travel, and healthcare clients across SAP Hybris and AEM platforms.
- - Created test strategies, defined functional and regression test plans, and mentored teams in Agile/Waterfall hybrid models.
- - Led performance testing initiatives and database validations for high-volume transaction systems.
Education
Bachelor of Engineering (B.E.) - Computer Science
Biju Patnaik University of Technology (BPUT)
Odisha01.2010
Skills
- Automation tools: Cypress, Karate, Postman
- Test management: JIRA, Zephyr, Silk Central
- Languages: JavaScript, TypeScript
- DevOps platforms: GitLab, Bitbucket, Jenkins
- CMS platforms: Adobe Experience Manager
- Database systems: Oracle, MS SQL Server
CORE COMPETENCIES
- QA Project & Delivery Management
- Test Strategy, Planning & Governance
- Automation & Manual Testing Oversight
- Agile / Scrum / Sprint Planning
- Team Leadership & Resource Management
- CI/CD, DevOps, & Test Automation
- Risk Mitigation & Defect Management
- Stakeholder & Vendor Coordination
- Test Metrics, Dashboards & Reporting
- Tools: JIRA, Cypress, Postman, GitLab, Karate, AEM
Certification
- Certified Scrum Master (CSM) – Scrum Alliance
- ISTQB Advanced Level – Test Manager
- PMI PMP – In Progress
Projects
TVL Upgrade Website – BBC, Test Lead | Cypress Automation | Aug 2024 – Present, - Defined the QA test plan, led automation strategy, and implemented CI/CD for test execution in AWS cloud environment., India Digital Stamps – Pitney Bowes, QA Lead | Jan 2023 – Present, - Delivered 90% test automation for daily high-volume transaction systems and drove stakeholder demos and DR planning., TALLY – Hilton, Hyatt, Amtrak, Associate QA Manager | Feb 2019 – June 2021, - Managed BDD framework testing, API automation of 235+ services, and led client-facing UAT feedback incorporation.
Accomplishments
- Established reusable QA automation frameworks across 3+ enterprise projects.
- Reduced UAT defect leakage by 35% through improved test governance and early defect detection.
- Received multiple “Delivery Excellence” awards for on-time project deliveries and QA leadership.
Timeline
QA Project Manager / Test Specialist
IBM India Pvt. Ltd.
06.2021 - Current
Associate QA Manager / Scrum Master
ICF Next
05.2016 - 06.2021
QA Consultant / Test Lead
Trivium eSolutions & Target Corporation India
01.2012 - 01.2016
Bachelor of Engineering (B.E.) - Computer Science
Biju Patnaik University of Technology (BPUT)
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