Kirti Teja
Jamshedpur
Summary
Dynamic Product Owner at TATA Consultancy Services with expertise in requirements elicitation and stakeholder management. Proven track record in delivering technology-driven solutions and enhancing insurance platforms. Skilled in Agile methodologies and impact analysis, driving successful project outcomes through effective communication and strategic decision-making.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Product Owner
TATA Consultancy Services
07.2021 - Current
- Owned and managed product backlog, ensuring alignment with business priorities and regulatory needs.
- Partnered with stakeholders to define epics, features, and user stories, ensuring clarity and testability.
- Worked closely with development and QA teams during sprints to remove blockers and ensure timely delivery.
- Conducted impact analysis, user acceptance testing support, and ensured compliance with FCA and internal quality standards.
Senior Business Analyst
TATA Consultancy Services
07.2015 - 06.2021
- Mapped requirements and collaborated with clients to deliver optimal technology-driven solutions.
- Conducted workshops and elicitation sessions, translating complex business requirements into functional specifications.
- Prepared BRDs, FRDs, use cases, and data mapping documents to support system design and testing.
- Facilitated requirement walkthroughs, coordinated with UI/UX teams, and validated solution design.
- Supported change management by analyzing impact on business processes and existing systems.
- Assisted QA teams with test case preparation, defect triaging, and business validation for UAT.
- Partnered with business and technical teams to deliver multiple enhancements and modernization initiatives across insurance platforms.
Business Analyst / Business Systems Analyst
Syntel Ltd.
06.2011 - 06.2015
- Conducted requirement elicitation, workshops, and requirement management for insurance systems.
- Created requirement traceability matrices to ensure coverage across design, development, and testing phases.
- Authored System Requirement Specification (SRS) and System Impact Analysis documents; conducted walkthroughs with business users for sign-off.
- Conducted domain training sessions to upskill project teams on insurance products and workflows.
- Prepared project plans, tracked milestones, and ensured stakeholder communication and issue resolution.
- Assisted development teams during system build by clarifying requirements and performing initial validations.
- Designed and reviewed SIT/UAT test scenarios, supported defect triage, and validated business requirements.
- Developed UAT test plans, entry/exit criteria, and coordinated sign-offs with business stakeholders.
- Supported Portfolio Rationalization and Business Case preparation for transformation initiatives.
- Authored Business Requirement Documents (BRDs) for Customer Retention and Claims Transformation programs.
- Modeled Life & Annuities processes using MS Visio and mapped closed-book activities for insurance accounts.
- Conducted COTS evaluation and prepared assessment questionnaires for Claims Transformation programs.
- Client Engagements: Ameriprise Financials, Standard Life Group, Zurich Financial Services
Education
Senior Management Programme -
IIM Visakhapatnam
08.2025
PGDM - Insurance
National Insurance Academy
Pune, India12.2011
B.Com - Banking & Finance
Ness Wadia College
Pune, India12.2008
XII -
Air Force School
Pune, IndiaX -
Loreto Convent
Delhi, IndiaSkills
- Requirements Elicitation
- Stakeholder Management
- Business Process Analysis
- Gap Analysis
- Re-engineering
- User Stories
- BRD
- FRD
- SRS Documentation
- Agile (Scrum)
- Waterfall Methodologies
- Impact Analysis
- Change Management
- Data Mapping
- Transformation Rules
- Functional Testing
- User acceptance testing
- Requirement Traceability
- Impact Assessment
- Portfolio Rationalization
- Business Case Preparation
- JIRA
- Confluence
- Azure DevOps
- MS Visio
- Requirement elicitation
- Duck Creek
- Analytical skills
- Negotiation skills
- Communication skills
- Product management
- Client engagement
- Stakeholder communication
- Feature prioritization
- Training and onboarding
- Contract management
- Decision-making
- Lead generation campaigns
- Program marketing
- Relationship building
- Strategic marketing
- Product promotion
- Vendor management
Websites
Certification
- Senior Management Programme, IIM Visakhapatnam, Pursuing
- Enterprise Risk Management (Level 1), IRM UK, 08/01/21
- Prince2 Agile Foundation, 04/01/19
- INS-21, 12/01/13
- LOMA 280, 290, 301, 2012
- Associateship, Insurance Institute of India, 05/01/11
- Licentiate, Insurance Institute of India, 05/01/10
Disclaimer
I hereby declare that the information provided is true to the best of my knowledge.
Languages
- English
- Hindi
Personal Information
- Passport Number: K1804696
- Date of Birth: 10/15/85
- Nationality: Indian
Timeline
Product Owner
TATA Consultancy Services
07.2021 - Current
Senior Business Analyst
TATA Consultancy Services
07.2015 - 06.2021
Business Analyst / Business Systems Analyst
Syntel Ltd.
06.2011 - 06.2015
Senior Management Programme -
IIM Visakhapatnam
PGDM - Insurance
National Insurance Academy
B.Com - Banking & Finance
Ness Wadia College
XII -
Air Force School
X -
Loreto Convent
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