Summary
Overview
Work History
Education
Skills
Websites
Certification
Disclaimer
Languages
Personal Information
Timeline
Generic

Kirti Teja

Jamshedpur

Summary

Dynamic Product Owner at TATA Consultancy Services with expertise in requirements elicitation and stakeholder management. Proven track record in delivering technology-driven solutions and enhancing insurance platforms. Skilled in Agile methodologies and impact analysis, driving successful project outcomes through effective communication and strategic decision-making.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Product Owner

TATA Consultancy Services
07.2021 - Current
  • Owned and managed product backlog, ensuring alignment with business priorities and regulatory needs.
  • Partnered with stakeholders to define epics, features, and user stories, ensuring clarity and testability.
  • Worked closely with development and QA teams during sprints to remove blockers and ensure timely delivery.
  • Conducted impact analysis, user acceptance testing support, and ensured compliance with FCA and internal quality standards.

Senior Business Analyst

TATA Consultancy Services
07.2015 - 06.2021
  • Mapped requirements and collaborated with clients to deliver optimal technology-driven solutions.
  • Conducted workshops and elicitation sessions, translating complex business requirements into functional specifications.
  • Prepared BRDs, FRDs, use cases, and data mapping documents to support system design and testing.
  • Facilitated requirement walkthroughs, coordinated with UI/UX teams, and validated solution design.
  • Supported change management by analyzing impact on business processes and existing systems.
  • Assisted QA teams with test case preparation, defect triaging, and business validation for UAT.
  • Partnered with business and technical teams to deliver multiple enhancements and modernization initiatives across insurance platforms.

Business Analyst / Business Systems Analyst

Syntel Ltd.
06.2011 - 06.2015
  • Conducted requirement elicitation, workshops, and requirement management for insurance systems.
  • Created requirement traceability matrices to ensure coverage across design, development, and testing phases.
  • Authored System Requirement Specification (SRS) and System Impact Analysis documents; conducted walkthroughs with business users for sign-off.
  • Conducted domain training sessions to upskill project teams on insurance products and workflows.
  • Prepared project plans, tracked milestones, and ensured stakeholder communication and issue resolution.
  • Assisted development teams during system build by clarifying requirements and performing initial validations.
  • Designed and reviewed SIT/UAT test scenarios, supported defect triage, and validated business requirements.
  • Developed UAT test plans, entry/exit criteria, and coordinated sign-offs with business stakeholders.
  • Supported Portfolio Rationalization and Business Case preparation for transformation initiatives.
  • Authored Business Requirement Documents (BRDs) for Customer Retention and Claims Transformation programs.
  • Modeled Life & Annuities processes using MS Visio and mapped closed-book activities for insurance accounts.
  • Conducted COTS evaluation and prepared assessment questionnaires for Claims Transformation programs.
  • Client Engagements: Ameriprise Financials, Standard Life Group, Zurich Financial Services

Education

Senior Management Programme -

IIM Visakhapatnam
08.2025

PGDM - Insurance

National Insurance Academy
Pune, India
12.2011

B.Com - Banking & Finance

Ness Wadia College
Pune, India
12.2008

XII -

Air Force School
Pune, India

X -

Loreto Convent
Delhi, India

Skills

  • Requirements Elicitation
  • Stakeholder Management
  • Business Process Analysis
  • Gap Analysis
  • Re-engineering
  • User Stories
  • BRD
  • FRD
  • SRS Documentation
  • Agile (Scrum)
  • Waterfall Methodologies
  • Impact Analysis
  • Change Management
  • Data Mapping
  • Transformation Rules
  • Functional Testing
  • User acceptance testing
  • Requirement Traceability
  • Impact Assessment
  • Portfolio Rationalization
  • Business Case Preparation
  • JIRA
  • Confluence
  • Azure DevOps
  • MS Visio
  • Requirement elicitation
  • Duck Creek
  • Analytical skills
  • Negotiation skills
  • Communication skills
  • Product management
  • Client engagement
  • Stakeholder communication
  • Feature prioritization
  • Training and onboarding
  • Contract management
  • Decision-making
  • Lead generation campaigns
  • Program marketing
  • Relationship building
  • Strategic marketing
  • Product promotion
  • Vendor management

Certification

  • Senior Management Programme, IIM Visakhapatnam, Pursuing
  • Enterprise Risk Management (Level 1), IRM UK, 08/01/21
  • Prince2 Agile Foundation, 04/01/19
  • INS-21, 12/01/13
  • LOMA 280, 290, 301, 2012
  • Associateship, Insurance Institute of India, 05/01/11
  • Licentiate, Insurance Institute of India, 05/01/10

Disclaimer

I hereby declare that the information provided is true to the best of my knowledge.

Languages

  • English
  • Hindi

Personal Information

  • Passport Number: K1804696
  • Date of Birth: 10/15/85
  • Nationality: Indian

Timeline

Product Owner

TATA Consultancy Services
07.2021 - Current

Senior Business Analyst

TATA Consultancy Services
07.2015 - 06.2021

Business Analyst / Business Systems Analyst

Syntel Ltd.
06.2011 - 06.2015

Senior Management Programme -

IIM Visakhapatnam

PGDM - Insurance

National Insurance Academy

B.Com - Banking & Finance

Ness Wadia College

XII -

Air Force School

X -

Loreto Convent
Kirti Teja