Kirtikumar P. Gund
Pune
Summary
To seek Challenging assignment & responsibility, with an environment for growth and career advancement as successful achievements. STRENGTHS: Good team player Good Time management skills. Quick decision-making skills Ability to rapidly build relationships and set up trust.
Overview
12
12
years of professional experience
Work History
Lead Engineer
Emergys Labs Pvt Ltd. (formerly known as Vyomlabs Pvt Ltd.
Pune
10.2023 - Current
- AD managing and roles configuration.
- Managed and maintained 100+ servers across multiple locations.
- Helping team with tickets, giving training to new team member, Preparing for Quarterly and Monthly reports
- Working on Azure AD to add user in AD
- O365 Administrator, Teams Administrator, Exchange Administrator, Intune/Endpoint Admin, Vsphare Admin.
Senior Engineer IT Support
Emergys Lab Pvt Ltd( formerly knows as Vyomlabs Pvt Ltd.
09.2018 - 05.2023
- Working on remedy force lightning ticketing tool, Service request (New Hire, Termination, Software), Incidents, tasks
- Working Cloud AD, Create, delete, modify, unlock user, and reset password Provide access for share drive and map on user system and AD groups
- Working O365 in admin portal adding license to user, working on exchange (forwarding email, provide full access, send as access, calendar access)
- Migration of emails
- Managing mobile device
- Working on windows problems, Microsoft office product and VPN issue
- To help user to set DUO account and login into system, knowledge of DHCP, DNS
- Working VDI Vmware (Vsphare) to give access or remove access, restart and check the status of VDI
- Configure the Polycom desk phone in Verizon portal, managing call, forwarding calls Voice mail settings
- Configure the EFax for user
- Pushing software through SCCM, help user with bit locker issue
Jr. System Administrator
Ishwar Parmar Group
10.2017 - 08.2018
- Active Directory management (adding and configuring new workstations and setting up user accounts to provide authorizations)
- Installing and updating system software
- Preventing the spread of viruses and malicious programs
- Reviewing system logs
- Performance monitoring and optimization
- Quick Heal Admin Console update, create, block USB Daily logs
- Microsoft Exchange server 2013 Create user, import export PST
- Daily Customer call logs
Jr. System Admin
Lushlife Properties LLP.
12.2013 - 10.2017
- Managing Active Directory and User Management
- Working on Group Policy Management
- Basic knowledge of Hyper-v
- File sharing and Assign file permissions
- Handle daily technical supports activities on desktop support
- Setup desktop computers and peripherals and test network connections
- Install and test desktop software application and internet browser
- Setup computers and install for various application and programs
- Interact with staff on desktop problems and there resolution
- Test computer to ensure proper functioning of computer system
- Maintain computer peripheral device like printer and resolve associated problems
- Order or buy computer system and liaise with purchase and supplies department
- Coordinate with computer specialists to resolve technical problems
- To Resolve Tally ERP Software problems
- Maintain Network and USB Printers
- Configure the network like Crimping, router install, Firewall
- Configure Outlook and resolve these issues
- Configure mail service on mobiles
- Maintain Camera backup
Field Executive
Shree Infotech Ltd. Pune
04.2013 - 12.2013
- To visit Client Home and Office and resolve these issues
- Desktop Support, troubleshooting, tuning and maintaining Machines
- Configuration of IP Addressing and DHCP
- To install all kind of anti-virus in desktop
- To assemble new desktop, Laptop
- Configure LAN, Wan Networks
Education
MCA -
Tilak University
02-2013
B.A -
Pune University
06-2008
HSC -
Annasaheb Mager College
06-2005
SSC -
Vikas Vidya Mandir Kolhapur
06-2003
Skills
- MCSA
- Endpoint Admin
- Technical Support
- US, UK Client Support
- Windows Administrator
- AD Administrator
- Windows 10, 11 Support
- Outlook
- BMC Remedy Ticketing Tool
- Azure Ad Administrator
- Exchange Administrator
- Teams Administrator
- O365
- NTT
- Mime Cast
- Go to Resolve Remote tool
- Vsphare Adminstration
- Citrix director
- SharePoint Administrator
- SCCM Administrator
- Efax Administrator
- L1, L2 Support
Accomplishments
- CERTIFICATIONS:
- MCSA Microsoft Certified Server 2012, MS ID MS0616275279, and Endpoint Manager, CCNA Certification in SEED InfoTech, Pune
Languages
Timeline
Lead Engineer
Emergys Labs Pvt Ltd. (formerly known as Vyomlabs Pvt Ltd.
10.2023 - Current
Senior Engineer IT Support
Emergys Lab Pvt Ltd( formerly knows as Vyomlabs Pvt Ltd.
09.2018 - 05.2023
Jr. System Administrator
Ishwar Parmar Group
10.2017 - 08.2018
Jr. System Admin
Lushlife Properties LLP.
12.2013 - 10.2017
Field Executive
Shree Infotech Ltd. Pune
04.2013 - 12.2013
MCA -
Tilak University
B.A -
Pune University
HSC -
Annasaheb Mager College
SSC -
Vikas Vidya Mandir Kolhapur
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