Kirti Sagar Singh

• Manage Microsoft Dynamics 365 Business Central/NAV projects.
• Led cross-functional teams to develop and implement strategic business solutions.
• Analyzed client needs to design tailored consulting frameworks, enhancing service delivery.
• Facilitated workshops to drive stakeholder engagement and align project objectives with client goals.
• Managed project timelines and resources, ensuring efficiency and adherence to quality standards.
• Spearheaded process improvement initiatives that streamlined operations and increased client satisfaction rates.
• Collaborated with executive leadership to shape long-term strategic plans, aligning organizational objectives with industry best practices.
• Enhanced client satisfaction by providing tailored strategies and solutions for their specific needs.

• Managing enhancement, and support of 35+ Business applications to support business operation for our overseas client.
• Led cross-functional teams to implement innovative solutions enhancing client operational efficiency.
• Project Management
• Enhancement Management
• Team Management
• Document, and Knowledge Management
• Stakeholder Management
• Delivery Management
• Management Reporting
• Mentored junior consultants, fostering professional growth and enhancing team productivity through knowledge sharing.

Managing the implementation and rollout projects on MicroSoft Dynamics NAV/Business Central for overseas clients.

• Project Management
• Team Management
• Presales Activity
• Requirement Gathering
• Gap Fit analysis
• Functional Requirement Document
• Solution Design
• Impact Analysis

• Managing and leading the implementation and support projects on MicroSoft Dynamics NAV for domestic and overseas clients. Also responsible for presales activities (Demonstration, effort estimation, etc.) of MicroSoft Dynamics NAV to support business development.
• O Project Management
• O Presales Activity
• O Requirement Gathering
• O Gap Fit analysis
• O Functional Requirement Document Review
• O Solution Design
• O Impact Analysis
• O Service Delivery

• Managing global delivery and support projects on MicroSoft Dynamics NAV for overseas clients. Also responsible for presales activities (Demonstration, effort estimation, etc.) of MicroSoft Dynamics NAV to support business development.
• Project Management
• Presales Activity
• Requirement Gathering
• Gap Fit analysis
• Functional Requirement Document Review
• Solution Design
• Impact Analysis
• Service Delivery

• Development of cloud enabled business process management platform to manage end to end business functions for Trading, and Service concern for Middle East. Setup a new line of Business to provide end to end Business Process Management services through cloud enabled BPMO platform.
• O Project Management
• O Solution Design
• O Impact Analysis
• O Transitioning of business process on BPMO platform
• O Business Process Re-engineering (P2P, O2C, R2R, Fixed Assets, etc.)
• O Service Delivery

• Development of cloud enabled business process management platform to manage end to end business functions for Trading and Service concern in India and Transitioning business processes on LiME platform for various clients.
• Project Management
• Product Design
• Solution Design
• Impact Analysis
• Solution Architecture presentation and sign-off from senior management
• Solution Development
• Solution Testing
• Product demonstration to senior management and prospective client.
• Transitioning of business process on BPMO platform
• Business Process Re-engineering (P2P, O2C, R2R, Fixed Assets, General Accounting, Indian Taxation, etc.)
• Service Delivery

• Implementation of MS Dynamics Navision 2013 and Business Process Transformation for various SMBs in India and abroad.
• Project Management
• Requirement Gathering
• Gap Fit analysis
• Functional Requirement Document Preparation
• Business Process Re-engineering (P2P, O2C, R2R, Fixed Assets, General Accounting, Indian Taxation, etc.)
• Solution Designing
• User Acceptance Test
• End User Training
• Post Go Live Support

• Procurement and Supply Chain Management Specialist
• Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.
• Implement new or improved supply chain processes.
• Manage projects or contribute to teamwork.
• Train and assist staff with cross functional business process knowledge.
• Supervise other staff and provide training to new team members.
• Create and implement inspection and testing criteria or procedures.
• Document testing procedures, methodologies, or criteria.
• Review and update standard operating procedures or quality assurance manuals.
• Identify quality problems or areas for improvement and recommend solutions.

• Procurement and Supply Chain Management Specialist.
• Review requisition orders in order to verify accuracy, terminology, and specifications.
• Prepare purchase orders and send copies to suppliers and to departments originating requests
• Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
• Manage activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, or receiving.
• Document supply chain processes, such as workflows, cycle times, or system flows.