Kirubanandan Govindarajan

• Enhanced operational efficiency by streamlining processes and implementing in Enterprise Risk Management.
• Spearheaded change management initiatives that ensured smooth transitions during organizational restructuring while minimizing disruptions to ongoing operations.
• Collaborated with cross-functional teams to drive process improvements and innovation.
• Cultivated a culture of continuous learning among employees through professional development opportunities, fostering an environment of collaboration and innovation.
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Hired and managed five Senior managers to drive business in Risk and CFCC.
• Assisted in recruiting, hiring and training of team members.
• Achieved departmental goals by developing and implementing strategic initiatives.
• Successful Implementation of Risk and Control Standard Assessment(RCSA) for Group CFCC Framework and policy management process.
• Managing Control Testing Unit (CTU) for CFCC Framework and Policy management team and performing reviews on Quarterly and Monthly basis.
• Migration of RCSA process in to M7 system for enhanced review capabilities.
• Review Residual risk rating (RRA) post completion of RCSA.
• Good exposure and knowledge in Group Risk Assessment Matrix (GRAM) in deriving RRA.

• Responsible for change management for financial crime surveillance unit, focused in capturing input, advice, and approval for implementation of changes related to Sanctions process and system.
• Well versed in AML & Sanctions process and have clear understanding of systems used for Transaction screening – Transaction screening as a service (TSaaS), Sanction case management system (SCMS), CERS
• Have good understanding of cash upstream systems like AMH/SC-star/RCMS/NBP/RCP and Trade systems like STEM/DTP/OTP/CCA
• Achieved operational excellence by streamlining processes and implementing best practices.
• Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
• Consistently met or exceeded annual performance targets set by senior leadership.
• Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
• Responsible for the delivery of services within the SLAs and KPIs.
• Risk Control Self Assessment, proactive approach to risk management that involves identifying, assessing, and mitigating operational risks.
• Represent service review meetings,areas covered will include performance reports, service improvements, quality and processes.

· Management of key responsibilities across four process like Transaction monitoring, Transaction Screening, Trade AML, Name screening.

· Responsible and accountable on conducting monthly review meeting with the stake holder on timely manner for 42 countries, handled at hub (FCSU).

· Problem and Incident management ensuring that SLA’s are achieved and client expectations are met (or exceeded).

· Service transition for clients as services are added or removed.

· Definition of service level agreements (SLAs) related to contracted services and that escalation flows are in place.

· To build services relationships with clients.

· To specify systems, processes, and methodologies, to ensure effective monitoring, control and support of service delivery.

· To ensure reports are provided to an agreed schedule (or on request), including management and account performance reports.

· Attend service review meetings; areas covered will include performance reports, service improvements, quality and processes.

· Manage departmental budget

· Responsible for the delivery of services within the SLAs and KPIs.

· To ensure quality of services.

· To ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery.

· Work as a team member within the organization to provide a resilient service to clients.

· Managing and providing leadership to KYC Unit which handles AML CDD Reviews for Consumer Banking, Transaction Monitoring Unit etc.

· Adherence to TAT for operations and ensuring quality processing i.e. is error free and as per the audit and compliance norms.

· Continuous on the job training to the juniors and sub-ordinates and keep them updated on the latest procedures and norms both System Related and Regulatory related.

· Extensive usage of the various system functionality and methodology to ascertain risk rating of customers and monitor transactions.

· Constant and ongoing review of the processes & policies – For adherence to Group Policies, Sanctions Risks, And Global Statutory & Regulatory Requirements.

· Execute judgement to determine and decide on behalf of the country business units on the matters that constitutes AML Risk and escalation of these risk issues.

· Ensure process stability by giving continuous on and off the job training to the subordinates and support staff on the new process / changes etc.

· Maintain and define efficient MIS on data and volumes of all AML and CDD activities undertaken by the units and highlight critical issues / risk / policy breaches to country / business units and ensure various KRIs are shared with the stake holders / business in country.

· Act as a primary contact point for Businesses and Functions for the country for all AML & CDD related activities performed by the unit.

· Manage stakeholders such as Business Heads / GMs to ensure all requirements to carry AML & CDD related activities are met.