Kisha Swims
Indianapolis
Summary
Experienced and certified healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Upbeat with excellent communication skills. Multitasks and prioritizes workloads with little or no supervision.
Overview
24
24
years of professional experience
Work History
Phlebotomist/Medical Assistant
Midwest Fertility Specialty
02.2021 - Current
- Venipunctures for over 60+ patients and starting IVs in the surgery area when needed.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
- Collected specimen samples and transported to laboratory for processing.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Measured vital signs and took medical histories to prepare patients for examination.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Mobile Phlebotomist
Quest Diagnostics Exam One
03.2022 - Current
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Identified patients using proper procedures prior to specimen collection.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Transported specimens following established protocol for temperature and light.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Upheld donor confidentiality throughout intake and collection process.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Mobile Phlebotomist
American Health Associates Inc.
09.2020 - 02.2022
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- PRN Nursing home draws during COVID-19 maintaining physical distancing and patient safety
Medical Assistant
American Health Network Hematology and Oncology
02.2017 - 01.2021
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Prepared specimens and forms for transport to outside laboratories.
- Participated in extra training and courses to refine and improve upon industry knowledge.
- Centrifuged blood samples as outlined in clinical protocols.
- Venipuncture up to 70 patients daily and Starting IV's on patients
Medical Assistant
Ascensions Medical Group St. Vincent
07.2014 - 05.2016
- Assessed incoming patients quickly and efficiently, determining the appropriate level of care required based on their symptoms.
- Prioritized urgent care needs by efficiently triaging incoming calls from patients seeking immediate attention or assistance from healthcare providers.
- Assisted with suture removal and paps smear
- Urine dips, strep throat testing, nasal swabbing
- Breathing treatments and prep patients for X-Rays
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
OrthoIndy
02.2014 - 02.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Provided comprehensive training to new medical assistants, resulting in increased proficiency and quality of care.
- Proficient in subcutaneous and intramuscular injections
- Coordinated and scheduled meetings and appointments.
Medical Assistant
Hematology Oncology Of Indiana
02.2012 - 02.2014
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Prepared bone marrow slides from whole blood as well as assisted with the bone marrow procedures
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Munster Medical Center
09.2007 - 01.2012
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Eyetel testing for diabetic retinopathy
- Glucose testing and showing patients how to operate the glucose meter
- Immunization on patients of all ages
Medical Assistant
Northwest Indiana Family Medicine
11.2000 - 09.2007
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collecting and processing specimen samples such as urine, blood and tissue samples
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry and respirations.
- administered breathing treatments
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT04.2026
IV Therapy Certification - IV Therapy
Indiana School of Phlebotomy
05.2020
Medical Assistant - Medical Assisting
Horizon Career College
Merrillville, IN11.2000
High School Diploma -
Westside High School
Gary, IN06.1998
Skills
- Direct Patient Care
- Compassionate caregiver
- Clinical Documentation
- Therapeutic Phlebotomy
- Operating a Centrifuge
- Butterfly and straight needle expertise
- Staff Phlebotomy Training
- Vital Sign Monitoring
- Procedure Assistance
- Sanitation and Sterilization
- HIPAA Compliance
Timeline
Mobile Phlebotomist
Quest Diagnostics Exam One
03.2022 - Current
Phlebotomist/Medical Assistant
Midwest Fertility Specialty
02.2021 - Current
Mobile Phlebotomist
American Health Associates Inc.
09.2020 - 02.2022
Medical Assistant
American Health Network Hematology and Oncology
02.2017 - 01.2021
Medical Assistant
Ascensions Medical Group St. Vincent
07.2014 - 05.2016
Medical Assistant
OrthoIndy
02.2014 - 02.2017
Medical Assistant
Hematology Oncology Of Indiana
02.2012 - 02.2014
Medical Assistant
Munster Medical Center
09.2007 - 01.2012
Medical Assistant
Northwest Indiana Family Medicine
11.2000 - 09.2007
Bachelor of Science - Nursing
Western Governors University
IV Therapy Certification - IV Therapy
Indiana School of Phlebotomy
Medical Assistant - Medical Assisting
Horizon Career College
High School Diploma -
Westside High School
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