Kishan Agarwal
Functional Analyst
Ranchi
Summary
Functional Analyst with expertise in healthcare IT at Manorama Infosolution Pvt. Ltd. Proven track record in implementing HIMS and conducting user acceptance testing. Skilled in creating functional specifications and managing issue tracking, enhancing project efficiency. Strong collaborator, effectively bridging communication between stakeholders and development teams to drive successful software implementations.
Overview
3
3
years of professional experience
Work History
Functional Analyst
Manorama Infosolution Pvt.Ltd
08.2023 - Current
On-site
• Software Implementation and application support in healthcare IT domain
• Providing UAT Training: Conducted User Acceptance Testing (UAT) training sessions for end-users to familiarize them with new features and functionalities.
• Issue Tracking and Bug Monitoring: Established and maintained an issue tracker to log and monitor
bugs, facilitating efficient bug identification, prioritization, and resolution.
• Creating SRS Documents: Authored comprehensive Software Requirement Specifications documents by collaborating with stakeholders and analyzing workflows.
• Working with ITSM Portals: Managed incidents, service requests, and changes using IT Service
• Collaborating with Development Teams to relay user feedback, clarify requirements, and support
implementation of new features and bug fixes.
Education
B.Com - Accounting
BBMK Univercity
Dhanbad03.2021
Skills
Functional specifications
Implementation HIMS
SQL
User acceptance testing
Timeline
Functional Analyst
Manorama Infosolution Pvt.Ltd
08.2023 - Current
B.Com - Accounting
BBMK Univercity