Sports
Kishan Dhaked
Retail Sales Manager
Alwar
Summary
Dynamic Store Manager with a proven track record at United Colors Of Benetton, excelling in customer service management and team development. Enhanced store profitability through innovative merchandising and effective employee training, fostering a collaborative environment. Committed to resolving customer issues promptly, ensuring satisfaction and loyalty.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Store Manager
United Colors Of Benetton
08.2023 - Current
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Resolved customer complaints promptly and professionally, enhancing client relationships and satisfaction.
- Oversaw financial operations, including budget planning, expense tracking, and record-keeping to ensure fiscal accountability.
- Created customer attraction strategies by analyzing demographic data and executing targeted marketing initiatives.
Store Manager
Levis Strauss & Co
03.2023 - 07.2023
- Enhanced customer satisfaction by training staff in customer service and product knowledge.
- Increased sales and reduced shrinkage by delivering excellent customer service and following standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
Store Manager
Wrogn ( Universal Sportsbiz Pvt. Ltd.)
08.2021 - 02.2023
- Oversaw daily operations, ensuring smooth store functioning and upholding cleanliness and safety standards for customers and employees.
- Controlled inventory and cash flow, streamlining store opening and closing procedures.
- Supported hiring, training, and mentoring of new staff, facilitating onboarding and team development.
- Completed point of sale opening and closing procedures.
Assistant Manager
Cobb Apparels Private Limited
05.2020 - 07.2021
- Supervised day-to-day operations, ensuring performance, quality, and service standards were consistently met.
- Resolved customer complaints promptly, leading to improved satisfaction and loyalty.
- Developed strong working relationships with staff, fostering a positive work environment.
- Encouraged staff collaboration on project tasks, fostering a culture of teamwork and mutual support.
Sales Associate
RTech
02.2018 - 04.2020
- Cultivated customer relationships that drove repeat business.
- Addressed customer challenges with tailored product and service recommendations.
- Consistently met monthly sales targets through strategic sales techniques and in-depth product knowledge.
Education
BBA - Passed
Sikkim Alpine University
Sikkim 04.2001 -
Skills
Store merchandising
Inventory management
Customer service management
Client support
Customer relations
Employee training
Team development
Interests
Customer relashan ship
sports game
FUTTBOLL
Timeline
Store Manager
United Colors Of Benetton
08.2023 - Current
Store Manager
Levis Strauss & Co
03.2023 - 07.2023
Store Manager
Wrogn ( Universal Sportsbiz Pvt. Ltd.)
08.2021 - 02.2023
Assistant Manager
Cobb Apparels Private Limited
05.2020 - 07.2021
Sales Associate
RTech
02.2018 - 04.2020
BBA - Passed
Sikkim Alpine University
04.2001 -