KISHAN THAKKAR
SURAT
Summary
Dynamic professional with a proven track record at Finnew Solution Private Limited, excelling in database management and customer service. Achieved significant cost savings through innovative problem resolution and consistently exceeded customer satisfaction. Strong time management and data analysis skills enhance team collaboration and drive results.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Finnew Solution Privated Limited
sales manager
Surat
10.2024 - Current
- Updated and maintained databases with current information.
- Achieved cost-savings by developing functional solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Airtel Payment Bank
Assistant manager
Surat
10.2023 - 10.2024
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Fino Payment Bank
Assistant manager
Surat
03.2019 - 09.2023
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor of Arts - Sales
Sabarmati University
Ahmedabad01-2020
Skills
- Database management
- Cost reduction strategies
- Customer service
- Problem resolution
- Time management
- Data analysis
- Team collaboration
Accomplishments
- FINO PAYMENT BANK
- Highest revenue for the month of March certificate
- AIRTEL PAYMENT BANK
- HIGHEST MEDI- CLAIM FOR MARCH MONTH
- TROPHY & MEDAL FOR ACHIVERS CLUB
Timeline
Finnew Solution Privated Limited
sales manager
10.2024 - Current
Airtel Payment Bank
Assistant manager
10.2023 - 10.2024
Fino Payment Bank
Assistant manager
03.2019 - 09.2023
Bachelor of Arts - Sales
Sabarmati University
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