Summary
Overview
Work History
Education
Skills
passprt no
Work Availability
Timeline
Barista
Kishana Dakua

Kishana Dakua

Barista phone no 8456869502
Mumbai

Summary

Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over [5 ] years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar. Talented Barista Manager adept in customer service, staff management and inventory control. Experienced in brewing techniques and production performance. Highly skilled at creating customer-friendly environment and increasing customer loyalty. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Head Barista

Bounceinc
mumbai
12.2019 - Current
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.

Barista

Westin Mumbai Garden City / The Coffe co./ Prego&Pronto
mumbai
01.2016 - 12.2018
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Team Member/Barista Trainee

Cafe java
mumbai
01.2015 - 12.2015
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Bachelor of Arts -

Hinjilicut Brundban Bidya Pitha
Orissa
04.2010 - 03.2012

Skills

Touch-screen point of sale

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passprt no

S6353611

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head Barista

Bounceinc
12.2019 - Current

Barista

Westin Mumbai Garden City / The Coffe co./ Prego&Pronto
01.2016 - 12.2018

Team Member/Barista Trainee

Cafe java
01.2015 - 12.2015

Bachelor of Arts -

Hinjilicut Brundban Bidya Pitha
04.2010 - 03.2012
Kishana DakuaBarista phone no 8456869502