Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
As an assistant manager at PSB I'm responsible for all the work in the branch. Presently I'm Deputy Branch Manager of the branch. I have worked in all the departments of branch at various locations till date in my service at IOB. I have worked in Advance Dept., General Banking, etc. I'm more towards compliance oriented work. Handing customer query along with daily work and processing of loan applications. Promoting teamwork within the workplace by encouraging collaboration among staff members in daily work of branch.
My primary responsibility was to handle customer inquiry as front desk employee. Providing misc services and handling customer complaints. I have worked as a cashier for 2 months. Along with customer dealing I was also responsible for misc compliance related work in the branch.
Team leadership
Problem-solving
Decision-making
Customer service
Adaptability and flexibility
Team collaboration
Workload management
Multitasking
Compliance
JAIIB