KISHANSINH MAHIDA
Ahmedabad
Summary
Dynamic professional with a proven track record at Avenue Supermarts Ltd, excelling in team leadership and process improvement. Skilled in data analysis and inventory management, I drive operational success and enhance customer satisfaction. Recognized for mentoring staff and implementing change management strategies that boost performance and achieve business objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Avenue Supermarts Ltd (D-Mart)
Ahmedabad
05.2018 - 01.2025
- Established positive relationships with customers and suppliers, enhancing overall collaboration.
- Directed teams in planning and executing successful merchandising and operational initiatives.
- Addressed complex customer inquiries, disputes, and complaints to ensure prompt resolutions.
- Provided exceptional service characterized by professionalism and friendliness.
- Conducted audits and risk assessments to uphold regulatory compliance standards.
- Mentored team members, effectively training them to reach store sales objectives.
- Performed stock takes, ensuring precise inventory management and appropriate pricing.
- Ensured high standards of sanitation, safety, and health through consistent inspections.
Area Coach
Coffee Day Global Limited (CCD)
Gujarat
10.2008 - 03.2018
- Evaluated client strengths and weaknesses to maximize potential and enhance improvement areas.
- Gathered employee feedback to brainstorm ideas and refine coaching sessions and business models.
- Assessed strategic plans, identifying success factors and pitfalls to prioritize milestones.
- Scrutinized business growth, establishing methods for improvement that generated targeted ROIs.
- Examined current practices to identify opportunities and address performance gaps through training.
- Utilized problem-solving skills to analyze failures, revamping models to eliminate inefficiencies.
- Evaluated industry data and trends to optimize resource utilization and enhance performance.
- Prepared espresso drinks using high-quality coffee beans and equipment
Shift Supervisor
Subway India
Ahmedabad
07.2007 - 07.2008
- Maintained accurate inventory records, ensuring alignment between sales and stock figures.
- Responded to emergencies with decisive action and provided essential first aid.
- Enhanced team productivity through motivation strategies and incentive implementation.
- Scheduled employee shifts and breaks to optimize workflow efficiency.
- Executed opening checklists to uphold high service area standards.
- Developed junior staff members through coaching, fostering confidence and competence.
- Mentored new employees to elevate overall team performance.
- Demonstrated leadership by completing tasks energetically, promoting a positive team culture.
Education
Certificate of Higher Education - Commerce
G.H.S.E.B
Ahmedabad, India2007
Diploma of Higher Education - Qualified with good grades
G.S.E.B
Ahmedabad, India2005
Skills
- Team motivation and leadership
- Change management strategies
- Data analysis and utilization
- Business strategy development
- Process improvement initiatives
- Loss prevention techniques
- Inventory management systems
- Team leadership skills
- Espresso machine operation proficiency
- POS system expertise
Certification
- Premiership in business management by ICTRD
- Marketing and retail analytics by great learning
- Marketing and retail analytics - Advance by great learning
- Retail Management by Great Learning
- Smart English basic for professional by great learning
Languages
Hindi
First Language
Hindi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Assistant Store Manager
Avenue Supermarts Ltd (D-Mart)
05.2018 - 01.2025
Area Coach
Coffee Day Global Limited (CCD)
10.2008 - 03.2018
Shift Supervisor
Subway India
07.2007 - 07.2008
Certificate of Higher Education - Commerce
G.H.S.E.B
Diploma of Higher Education - Qualified with good grades
G.S.E.B
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