Summary
Overview
Work History
Education
Skills
PERSONAL DETAILS
Timeline
CORE COMPETENCIES
PROFILE SUMMARY
Training
Generic

Kishen Panigrahi

Wagholi

Summary

Seeking challenging assignments in Software Development/Technical Support/Deployment/Automation in IT industry with a leading organization of repute, preferably in Pune/Bangalore/Hyderabad.

Overview

14
14
years of professional experience

Work History

Senior Automation Engineer

TIAA India GBS
01.2019 - Current
  • Automation of Day-to-Day Operational Activities and reduction in manual work using PowerShell
  • Managing Asset Management, Collections, Application, Packages in SCCM Environment for Deployment and Upgrades
  • Managing Reporting Data for SCCM Related operations and SQL Queries using PowerShell Automation
  • Automation of Baseline Reporting and Remediation of Baselines if any deviated for standard Practice of the Company Standard
  • Working on Quality checks and must coordinate with different functional Teams to get the work corrected to the requirements of Audit and Sanity Checks.
  • Managing the Servers and Creating Task Schedulers using Automated process to help in certain activities centrally controlled from MEMCM Central console
  • Have been working on Python Scripting and creating reports, graphs for different teams with different data sets.
  • Have been actively working on requirements to reduce the post deployment failures and measures to be taken or checks done to reduce the post work analysis and time utilization.
  • Maintaining documentation for process changes and creating records for Standard Operating procedures for new changes.
  • Creating Reports using power BI console with using SQL queries for specific internal requirements or client requirements.
  • Automation of User and computer Process along with Creating/Sending automated reports or customized reports in Active Directory.
  • Have automated the process of Build and reduction in creating servers and installation of necessary applications using PowerShell Automation and Reporting automation using MECM and BigFix.
  • Have worked out of my BAU activities and coordinated with other teams to automate multiple process like Validate and create new Baseline requirements for Desktop Teams
  • Automating process to restart the Error queries rather than creating new tickets reducing SNOW tickets by 30% for SQL Teams
  • Automating process to validate the Configuration changes in the Build with a comparison of Secure from Start Build.
  • Automating reports to get daily health check reports of servers to different business owners based on requirements
  • Automating the process to get users/Groups created, added, deleted in active Directory using the SNOW platform.
  • Automation and documentation of Audit related work.
  • Worked and developed in creating automation scripts to auto create multiple baseline settings and rules based on the type of the values mentioned in the requirement(Registry/WQL/Script/Others)
  • Received Five On the Spot Awards, Two Game Changer Awards and One Champion Awards for my work on Baseline Remediation, Reduction of SNOW tickets for SQL Teams for Automating their Operational overheads, Reduction in manual efforts for operations team
  • Worked on Automation of Audit reports/Health Checks/Sanity Checks/MECM Environment Automations
  • Reduction of Patching activity creation using Automation using PowerShell

IT Analyst, Tower Lead

Tata Consultancy Services
01.2015 - 12.2018
  • Designing virtual machines/servers using Azure Console
  • Managing all Deployment types of Azure Related setup and production requirements.
  • Working as Quality Assurance Manager for understanding the requirement of the client and making sure all the requirements of the client are met and is per expectation with all functional devices while moving from Deployment to Production Environment of Individual EG.
  • Handling Deployment Projects of New Data Center, Existing DC and for Network Devises. Work on different platforms and Property Groups to provide and Manage Services.
  • Getting Trained into Azure Platform for the Virtualization and Storage Components.
  • Have been working on PowerShell Scripting and are in the process of developing codes for automating process.
  • Have been actively working on requirements to reduce the post deployment failures and measures to be taken or checks done to reduce the post work analysis and time utilization.
  • Handling a team of 10 members and looing after day today activities with regards to Team activities and reports.
  • Also, working on providing WSR/MSR/QSR along with maintaining records of team appreciation and highlights.
  • Maintaining documentation for process changes and creating records for Standard Operating procedures for new changes.
  • Creating Reports using power BI console with using SQL queries for specific internal requirements or client requirements.
  • Automation of User and computer Process along with Creating/Sending automated reports or customized reports.
  • Lead activities and other internal Process improvement scope of learning.
  • Worked and developed a code for automating a process get a list of decommission devices in the list and to reduce the cycle time of each project with the multiple checks at a time.
  • Received Six Star performer of the Month for my work on High Priority Projects to deliver on time and defect Free. Also for achieving the minimal time to reach the expected deliverables.
  • Received Appreciation from Customer for providing valuable inputs for Azure Deliverables and Process Improvements.
  • Working on a Script with my manager to reduce the efforts for manually checking the large count of devices and finding mismatches related to device names, Property and some other attributes required by client.
  • Received Appreciation for successfully deploying 13 High Priority projects in less 5 hours, all defect Free and with high Organisational Visibility.
  • Worked on new Project scope for team and created documentation post shadowing customer.

Senior System Engineer

Infosys Technologies Ltd.
09.2011 - 11.2014
  • Designing virtual machines/servers using vSphere Client Console
  • Managing VM connection/login issues both internal & external network
  • Creating modifications in existing parent VM and applying snapshots to the pools
  • Supervising the health and administration of the servers (Power on/console access for issues/upgrade of VMware tools/disk utilization of servers)
  • Developing templates and migrating them to different hosts in different clusters
  • Checking health status, adding the data-stores and maintaining the vMotion of the servers
  • Supervising snapshot/clone of the servers for recovery/troubleshooting
  • Maintaining the HA/DRS cluster configuration between ESXi hosts & V2V migration
  • Working on View related issues and also troubleshooting.
  • Responsible for creating user account and access management
  • Providing the restricted permissions/delegation to users on active directory
  • Reserving IP addresses for different scopes using DHCP
  • Overseeing customized AD based reports for audit purpose using LDAP
  • Worked on migration of V2V and P2V migrations in the virtual Environment.
  • Worked on Migration Tools like VMware Standalone convertor and Platespin Migration Tool.
  • Working knowledge of IIS and issues related to it.
  • Working on Powershell Scripting for automation on Windows and Exchange.
  • Identifying the exact patches for the Windows server as per organizational requirement
  • Notifying Business Owner for the patch activity in advance
  • Incorporating and pushing patches from baselines to servers using TEM bigfix console on the dates of patching identified for servers
  • Preparing the automated tasks like scanning reports, system tree, audit reports & agent reports of machines for daily/weekly/monthly purposes
  • Pushing the McAfee updated agents/software and updated files for all the servers and all registered machines
  • Worked on McAfee Vulnerability Manager and also worked on the resolutions of those issues working with other teams
  • Managed VMware vSphere client upgrade from 4.1 to 5.1
  • Completed DC Migration Project (Intra Site and Domain) on time for both servers & shares
  • Handled inter-site Data Migration project and scripting using Robocopy
  • Worked with McAfee EPO upgrade from 4.5.0 to 4.6.0 and physical migration of servers (Intra Site)
  • Received appreciation for V2V migration of servers and desktops across sites and to Vblock
  • Adjudged as Star Performer by Infosys for Client Project
  • Handling Projects of P2V and V2V from different sites.
  • Handling Automation Projects using Powershell Scripting and LDAP.
  • Steered efforts in handling: Inventory Listing of Servers (Physical and Virtual), Automated Scripting using PowerShell to generate reports

Education

B.Tech. - IT

Biju Patnaik University of Technology
01.2011

12th - CBSE

Zinc Smelter Senior Secondary School
01.2007

10th - ICSE

St Ann’s Convent School
01.2005

Skills

  • Windows 2016 and Server 2019
  • Enterprise/Standard Server, ESX 40, ESXi 46, 51, 55 & ESXi Vblock
  • Ldap Queries
  • Exchange
  • Mcafee
  • Deployment of Racks, Servers, Migrations, Decommissions, QC
  • Basic Knowledge of C and Oracle
  • Azure, Datacenter Deployment with Azure and other core platforms
  • Power BI and Analytics
  • PowerShell and Automation Scripts
  • Python and Automation
  • Microsoft Endpoint Configuration Manager (SCCM)

PERSONAL DETAILS

English
Hindi
Oriya
Telugu

Timeline

Senior Automation Engineer

TIAA India GBS
01.2019 - Current

IT Analyst, Tower Lead

Tata Consultancy Services
01.2015 - 12.2018

Senior System Engineer

Infosys Technologies Ltd.
09.2011 - 11.2014

B.Tech. - IT

Biju Patnaik University of Technology

12th - CBSE

Zinc Smelter Senior Secondary School

10th - ICSE

St Ann’s Convent School

CORE COMPETENCIES

  • Identifying assignable and chronic causes using latest analysis techniques for eliminating wastages while enhancing software/application efficiency
  • Developing web based applications, solutions, programming and technical & user documentation
  • Addressing queries regarding the information system/software and extending onsite support to the clients including maintenance of hardware/software
  • Coordinating for any technical assistance required
  • Supervising the network infrastructure LAN/WAN, firewall and remote access VPN
  • As a Deployment Project Manager, handing Projects of Deployment of Devices in the Data centers and working on with the Quality checks for all the devices with the expectation of the client’s demands with some automation work to reduce manual efforts of QC phases.
  • Create Training routine for New Joiners and provide training based on Scope of work assigned.
  • Coordinating with Client to internal team (Data Center Team and Network Engineers) to get through Deployment Schedule with on-time Deliverables.
  • Working on Power BI reports and creating queries, automating process for regular work in team. Handling documentation updates for any new process/change in existing process

PROFILE SUMMARY

  • B.Tech. in IT with more than 10 years of experience in:
  • Server Administration
  • Automation - Python
  • Coding & Debugging
  • Client Servicing
  • Application Support
  • Troubleshooting
  • Project Management
  • Quality Assurance
  • VMware
  • Device Deployment
  • Automation - PowerShell
  • Power BI
  • Active Directory
  • Microsoft Endpoint Manager
  • SQL Queries and Reporting
  • Presently associated with TIAA India GBS, Pune as Associate – Senior Automation Engineer.
  • Currently working as Senior Automation Engineer to Automate the Day to Day operational Activities and also assist in creating scripts to run daily basis to provide reporting and maintaining sanity of the Environment.
  • Work on SCCM(MECM) to patch the environment and to provide application support for installation, Application Deployment, Upgrades and creating task sequence, Automate the MECM/SCCM Tasks to run a smooth environment.
  • Automating Baseline and reports to help maintain the sanity and also help in having a healthy environment
  • Work on Build related activities to reduce the manual intervention. Work on Automating Audit related work.
  • Work on Active Directory Integration and maintaining the accounts and groups, creating , deleting and adding of members using automated process Work on SQL Queries and reporting to provide teams with reporting data and Power Bi for providing interface.
  • Automation of User and Computer Process, creating reports through PowerShell/Python automation.
  • Provide training for all the Deployment process to new Joiners.
  • Worked as a Lead with responsibilities of handling team, creating weekly reports for team work updates for management and other attributes, handling Team escalations, Weekly and monthly reports for team performance and other internal lead responsibilities.
  • Worked as a Deployment Project Manager for handing Projects regarding Deployment of Devices (Servers/Racks/Network Devices/Vlan’s) in the Data centers and working on with the Quality checks for all the devices with the expectation of the client’s demands.
  • Coding to automate and to reduce manual work efforts in QC check points.
  • Documentation to keep track of EG requirements and effectively reducing the efforts of rework and enabling Training compliance.
  • Keep track of changes in process and making sure of the documentation updates and regular update check with clients for change review on documentation if any.
  • Creating new templates in Power BI using SQL database queries as per the requirements and design patterns requested by the Client.
  • Previously associated with Tata Consultancy Services, Pune & Noida as Tower Lead & Automation Engineer with 4 Years of Experience along with Infosys Technologies Ltd., Pune as Senior System Engineer with 3.2 Years of Experience.
  • Skills in IT technical assessment (internal & external) infrastructure, web and other applications using industry standard tools & utilities
  • Experience of managing day-to-day operational activities in Server Administration, Monitoring, Active Directory, Distributed File Services, VMware view VDI (Virtual Desktop Infrastructure), Power BI
  • Experience of Exchange and Automation using PowerShell/Python.
  • Abilities in setting up & managing wide area/local area networks and security infrastructure
  • Adroit in management of entire IT operations with experience in setting up LAN & WAN based networks and Networking Devices Administration
  • An effective communicator with excellent analytical, problem solving and interpersonal skills

Training

  • Completed Infosys Internal ITIL trainings on: Incident Management from Infosys, Pune with 90% in 2013
  • Change and Problem Management from Infosys, Pune with 95 % in 2013
  • Completed successfully Implementing Microsoft Azure Infrastructure Solutions in July, 2017

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Kishen Panigrahi