Kishlay NA
Bengaluru,KA
Summary
Experienced Sales Professional with a proven track record of 8+ years in strategic planning, client relations, and market expansion. Demonstrated success in consistently exceeding sales targets and effectively managing diverse account portfolios across industries, verticals, and revenue levels. Proven ability to drive team success and negotiate effectively. Seeking to leverage exceptional leadership skills and business development expertise to contribute to a dynamic sales team.
Overview
8
8
years of professional experience
Work History
Account Manager, Inside Sales 3, Enterprise T2
Dell International Services India Pvt. Ltd.
04.2024 - Current
- Handling End to end IT requirmenet for Welpsun group and Emcure Pharmaceutic group.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved by handling more than 190+ Client base.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Account Manager 3, Inside Sales Channel
Dell International Services India Pvt. Ltd
08.2024 - Current
- Successfully managed a high-performing region with 20% annual sales target surpassing.
- Enabled partners to increase sales and channel revenue by 30% in one year.
- Led a successful turnaround of a struggling district with a 150% sales increase in six months.
- Collaborated with marketing to develop targeted campaigns that increased lead generation and conversion by 80%.
- Demonstrated strong cross-functional leadership by reducing complaint rates by 60% and improving customer satisfaction.
Account Manager 2, Inside Sales Channel, West
Dell International Services India Pvt. Ltd
04.2022 - 04.2024
- Worked with a team of 15 sales professionals, achieving a 182% QoQ and 132% year-over-year increase in sales revenue by implementing innovative sales strategies and enhancing the sales process.
- Lead for the Gem related project and tenders for Western region.
- Negotiated and secured contracts with key accounts worth over $1M, contributing significantly to the company's bottom line and strategic growth objectives.
Inside Sales Account Manager 1, Eastern Region
Dell International Services India Pvt. Ltd
01.2018 - 01.2022
- Exceeded individual sales targets by 150% for consecutive Quarters through effective client relationship management and strategic sales approaches
- Played a key role in increasing central government & state government departments and PSU's business that resulted in a 120% increase in customer retention by enhancing product training sessions for clients and streamline the transaction process.
- Contributed to a 10% year-over-year growth in sales by identifying and penetrating new market segments with high potential
- Facilitated successful negotiations of contracts with major clients, securing deals that were 15% above the average contract value.
Inside Sales Representative
Dell International Services India Pvt. Ltd
12.2016 - 01.2018
- Engages in daily cold outreach, contacting 10-20 new prospects through calls and sending 200+ cold emails.
- Managed spares and upgrades business for Indian commercial customers.
- Achieved multiple milestones and was promoted to an on-role position.
- Received awards and recognition from frontline and senior management.
Education
B. Tech - Electronics And Computer Science Engineering
Punjab Technical University
Mohali, Punjab08.2015
Skills
Core Sales Skills
- Strategic Planning
- Client Relations
- Account Management & Business Development
- Solution Selling and Value Proposition
- Channel partners management
Specialized Skills
- Government Tenders
- Contract Negotiation
- B2B Sales
- Trusted Advisor
Technical Skills
- Microsoft Office
- Salesforce
- Workday
Accomplishments
- A dedicated mentor who empowers young professionals to reach their full potential. Provided guidance, support, and opportunities for professional development.
- Designed and delivered a tailored training program that equipped the sales team with the skills and knowledge needed to drive performance and exceed sales targets."
- Surpassed annual quota by 352% in Government business.
- Sustained 182% annual sales growth for 3 consecutive quarters by introducing innovative sales and marketing techniques.
- Successfully revitalized a previously underperforming sales region, increasing revenue by over 300% in less than a year. Through strategic leadership and effective team management, I drove significant growth and generated $5 million in additional revenue.
- Established a customer base of 120+ accounts for newly-created division in 6 months.
- Shared best practices and foster team unity.
Languages
- English
- Hindi
Hobbies
- Adventurous Traveler: Passionate about exploring new destinations, capturing unforgettable moments through photography, and embracing diverse cultures.
- Cricket Enthusiast: Avid follower of the game, enjoying both playing and watching matches.
- Lifelong Learner: Keen on reading and staying updated with the latest technological advancements.
Timeline
Account Manager 3, Inside Sales Channel
Dell International Services India Pvt. Ltd
08.2024 - Current
Account Manager, Inside Sales 3, Enterprise T2
Dell International Services India Pvt. Ltd.
04.2024 - Current
Account Manager 2, Inside Sales Channel, West
Dell International Services India Pvt. Ltd
04.2022 - 04.2024
Inside Sales Account Manager 1, Eastern Region
Dell International Services India Pvt. Ltd
01.2018 - 01.2022
Inside Sales Representative
Dell International Services India Pvt. Ltd
12.2016 - 01.2018
B. Tech - Electronics And Computer Science Engineering
Punjab Technical University
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