KISHOR G.Y

Quess Corp (Third party payroll) | Client: Genpact | End Client: Liberty Mutual

• Working as a UiPath Process Mining Specialist, analyzing business processes to identify automation opportunities.
• Performing Task Mining and Process Mining using UiPath Process Mining and Mimica to capture and analyze user activities.
• Collaborating with SMEs and stakeholders to understand workflows and validate process insights.
• Preparing automation opportunity assessments and supporting RPA feasibility analysis.
• Providing support for IXP processes and assisting automation initiatives for operational improvements.

• Celonis - Implemented Celonis process mining for P2P processes, leveraging ETL to extract, transform, and load data. Analyzed workflows for invoice processing, procurement, and vendor management, using insights to drive automation and optimisation.
• GCP - Designed and developed custom GCP dashboards using Google Data Studio, Cloud Monitoring, and Cloud Logging for real-time monitoring and data visualization of GCP services like BigQuery, Cloud Storage, and Cloud SQL.
• UiPath - Managed Agile projects using Jira, leveraged Confluence for process knowledge, utilised UiPath Orchestrator for automation deployment and monitoring, and ensured smooth application operations through debugging and impact analysis.
• Achievements/Tasks

• Automated 12+ end-to-end business processes using UiPath, saving the equivalent of 12 FTEs.
• Deployed and managed automation workflows using UiPath Orchestrator, improving monitoring and reliability.
• Collaborated in Agile teams with BAs and QA, using TDD and Scrum to deliver production-ready bots.
• Diagnosed and resolved critical operation issues, delivering hotfixes and ensuring 99% uptime.
• Achievements/Tasks