Petting, Music
Kishor Kumar J
Chennai
Summary
Dynamic and motivated sales professional with over 19 years of experience driving sales and fostering customer loyalty in competitive markets. Proven expertise in building rapport and understanding customer needs to deliver tailored solutions that enhance satisfaction and retention. Strong technical acumen, combined with excellent communication skills, facilitates effective product education and support for customers. Eager to leverage extensive experience and a deep passion for training in a Sales Training role, contributing to overall team success and driving both personal and organizational growth.
Overview
19
19
years of professional experience
Work History
Phaco Sales Manager
Johnson & Johnson Surgical Vision India Pvt. Ltd.
01.2022 - Current
- Exceeded sales quota year on year
- Maintained up-to-date knowledge of Phaco Systems and Wow demonstrations to show potential customer benefits and advantages.
- Application support for existing Customers to ensure equipment are operational for positive reference.
- Addressed Customer queries and Service requirements on time to maintain existing relationship and grow share of business.
- Drove Sales of Disposable consumables and Accessories to enhance profitability.
- Maintained up-to-date knowledge of competitor products and pricing.
- Part of Phaco Unnati Training Program - Trained IOL team members on instrumentation and Basic Trouble shooting by stimulating errors.
- OJT for IOL team members for giving independent Application Support for existing installations.
- Part of Customer Connect Program - Trained Customers on Pre-Operative, Intra-Operative and Post-Operative Trouble shooting and Error Handling.
- Top Sales Performance Award - Phaco for the year 2024.
Key Accounts Manager
Johnson & Johnson Surgical Vision India Pvt. Ltd.
10.2014 - 12.2021
- Surpassed Sales objectives several consecutive years by cultivating productive customer relationship.
- Maintained robust conversion funnel for success of NPIs. and surpassed quotas and increased market share.
- Negotiated and maintained cost-effective PRCs with Customers to produce positive returns.
- Maintained current knowledge of our products and competition and stayed up-to-date to evolving trends in market place.
- Generated leads for Capital Equipment by cold calling, networking and prospective database leads.
- Provided independent Clinical Support for existing Phaco installations.
- Worked independently with minimal supervision.
- Mentored New Joinees - Trained them on Basics of Product Knowledge and Business model.
- Trained Counselors and Optoms on Technology and Patient benefits of our IOLs.
- Won Top Sales Performer - IOL Award in 2021.
Senior Territory Sales Executive
Alcon Laboratories India Pvt. Ltd.
12.2010 - 09.2014
- Promotion of Ophthalmic Eye Drops in Cataract Management.
- Inform HCP about new and existing products, their benefits, dosage, and contraindications.
- Develop and implement sales strategies to meet or exceed set sales quotas and objectives within my territory.
- Conduct product presentations, provide samples, and explain clinical trial results to influence prescribing habits.
- Establish and maintain strong, professional relationships with physicians, pharmacists, and other healthcare professionals.
- Developed "Pre and Post Op Protocol Sheets" for the patients.
- Winning Punch Award Winner
Senior Territory Executive
Allergan India Pvt. Ltd.
09.2009 - 12.2010
- Promotion & Sales of Ophthalmic Eye Drops
- Inform HCP about new and existing products, their benefits, dosage, and contraindications.
- Develop and implement sales strategies to meet or exceed set sales quotas and objectives within my territory.
- Conduct product presentations, provide samples, and explain clinical trial results to influence prescribing habits.
- Establish and maintain strong, professional relationships with physicians, pharmacists, and other healthcare professionals.
- Best Detailer Award Winner in 35th Momentum Batch.
Medical Representative
GlaxoSmithKline Pharmaceuticals Ltd.
01.2007 - 08.2009
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Recognized trends within territory and industry to create proactive plans.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Specialties Covered - Gynecologists, Ortho and General Surgeons.
- Early Bird Award Winner
- Maximum Surplus Award Winner
- Top Sales Performance Award Winner
- Intense Fliers Club Member
Education
Bachelor of Science - Zoology, Spl.BioTech
The American College
Madurai04.2006
Skills
- Engaging product demonstrations
- Effective customer relationship management
- Collaborative teamwork across functions
- Excellent communication skills
- In-depth product knowledge
- Continuous Learning and Improvement
Interests
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Elementary (A2)
Timeline
Phaco Sales Manager
Johnson & Johnson Surgical Vision India Pvt. Ltd.
01.2022 - Current
Key Accounts Manager
Johnson & Johnson Surgical Vision India Pvt. Ltd.
10.2014 - 12.2021
Senior Territory Sales Executive
Alcon Laboratories India Pvt. Ltd.
12.2010 - 09.2014
Senior Territory Executive
Allergan India Pvt. Ltd.
09.2009 - 12.2010
Medical Representative
GlaxoSmithKline Pharmaceuticals Ltd.
01.2007 - 08.2009
Bachelor of Science - Zoology, Spl.BioTech
The American College
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