Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
StoreManager

Kishore Bhongiri

Hyderabad

Summary

Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

3
3
years of professional experience

Work History

Store Manager

Dishoom
10.2023 - 05.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.

Store Manager Trainer

Ladbrokes Coral
05.2022 - 08.2023
  • Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
  • Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
  • Led weekly staff meetings to discuss operational updates, address concerns or challenges, and celebrate team successes.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

Master of Science - Cyber Security

Northumbria University
01.2023

Bachelor of Technology - Computer Science & Engineering

Jawaharlal Nehru Technological University Hyderabad
01.2018

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing

Projects

Automatic Test Packet Generation for Network Security Testing (Bachelor's Project), As part of my Bachelor's Project, I developed an innovative system to automate the generation of test packets for network security testing. Using Python programming and networking protocols, the system created diverse and realistic test scenarios to assess network security measures efficiently. The automation reduced manual effort, improved testing accuracy, and allowed for precise improvements in the network's security. Network Traffic Analysis with Random Forest Algorithm (Master's Project), In my Master's Project, I developed and implemented a network traffic analysis system using machine learning techniques, with a focus on the Random Forest algorithm. By analyzing network data, the system effectively detected anomalies and potential security threats.

Languages

English
Advanced (C1)
Hindi
Upper intermediate (B2)
Telugu
Advanced (C1)

Timeline

Store Manager

Dishoom
10.2023 - 05.2025

Store Manager Trainer

Ladbrokes Coral
05.2022 - 08.2023

Bachelor of Technology - Computer Science & Engineering

Jawaharlal Nehru Technological University Hyderabad

Master of Science - Cyber Security

Northumbria University
Kishore Bhongiri