Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Kishore Chandrahas Vanam

Kishore Chandrahas Vanam

Hyderabad

Summary

Dynamic data analytics manager with a proven track record at ICICI Bank Ltd, driving operational efficiency through advanced reporting and visualization techniques. I successfully reduced rework rates by 50% while fostering team collaboration and mentorship to enhance performance and achieve strategic goals. Excel in problem-solving, teamwork, and communication to drive projects to successful outcomes. Navigate complex data environments with ease to deliver actionable insights and business solutions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manager II

ICICI Bank Ltd
Hyderabad
04.2025 - Current
  • Oversaw a team of 4 analysts providing timely data analyses to senior management.
  • Monitored individual and team performance, offering motivation and intervention when necessary.
  • Initiated automation efforts in collaboration with processing teams, reducing manual labor through Excel and SAS.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Engineered a Waterfall Methodology for automating reports via SAS tools.
  • Conducted database maintenance while identifying vulnerabilities within data operations.
  • Participated in special projects requiring research or data analysis.
  • Collaborated with IT and business process owners to enhance system requirements for analytical purposes.
  • Utilized advanced analytics tools such as SAS and Excel PowerPivot to manipulate large volumes of structured and unstructured data sets.
  • Worked with internal teams to understand business needs and changing strategies.
  • Implemented new data analysis methodologies and data visualization techniques.

Manager I

ICICI Bank Ltd
Hyderabad
04.2021 - 03.2025
  • Developed a power query for tracking service requests of ReKYC processed by units, with volume, turnaround time, rework, and rejections. Tracking is enabled to reduce rework from 10% to 5%.
  • Created forecasting techniques using bar graphs and trend lines for quarterly reviews, saving 60 hours of manual work.
  • Conducted weekly and monthly analyses on servicing requests for Savings, Current, NRI, and Demat products, tracking volume, turnaround time, reworks, and rejections.
  • Coordinated with Data Science team to extract service request data, enhancing team performance by 30% to 80%.
  • Analyzed projected versus actual manpower based on team-managed activities.
  • Developed and analyzed Savings Accounts servicing volume, reducing rejection percentage from 40% to 20%.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Monitored staff performance and addressed issues.
  • Conducted regular meetings with seniors to discuss progress and identify areas for improvement.
  • Implemented process improvements, resulting in an increase in operational efficiency.
  • Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
  • Worked closely with management to prioritize business and information needs.
  • Maintained or updated business intelligence tools, databases or dashboards.
  • Provided data-driven solutions to support decision making.
  • Developed and maintained databases, data systems, reorganizing data in a readable format.
  • Maintained documentation of all the processes related to Data Analysis.
  • Created data visualizations and reports for management, showcasing findings and recommendations.

Deputy Manager II

ICICI Bank Ltd
Hyderabad
04.2019 - 03.2021
  • Reviewed and interpreted positive and negative news for Liabilities Department biweekly, informing senior management promptly.
  • Evaluated team performance through SAS across four perspectives, achieving 87% efficiency in monthly comparisons through the Balanced Scorecard.
  • Evaluated 5,500 employees' performance through the Balanced Scorecard with parameters of Financial, Customer, Process, and Learning.
  • Conducted quarterly financial tracking of Executive Directors’ accounts using Finacle, addressing discrepancies with account holders.
  • Coordinated with other departments to ensure smooth functioning of activities.
  • Delegated work to staff, setting priorities and goals.
  • Developed and implemented new procedures to improve efficiency of the departments.

Deputy Manager I

ICICI Bank Ltd
Hyderabad
09.2016 - 03.2019
  • Processed FD/RD requests generated and closed by customers in i-core system.
  • Implemented structured tracking for employee-processed requests using Excel, including request numbers and amounts.
  • Increased productivity for request tracking from 50% to 80% within turnaround time.
  • Handled credit card reversal requests from cards team related to promotional offers.
  • Ensured accurate transaction processing to minimize customer escalations.
  • Collaborated with fellow employees to achieve smooth coordination of activities, risk remediation and follow-up.
  • Monitored daily operations and ensured compliance with company policies and regulations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.

Intern

State Bank of India
05.2015 - 06.2015
  • Participated in strategic consultations with the government departments of the state to understand further requirements from SBI
  • Closely interacted with AGM of Government Bodies Unit (GBU) in SBI
  • Interacted and connected with multiple higher authorities to encapsulate the usage of SBI products in government departments
  • Worked on analyzing & studying the present usage of SBI products in government departments like online transfers & Mutual Funds
  • Generated detailed reports on business plans & sales strategy development for the future
  • Furnished recommendations to increase awareness about products offered & its advertisements through word of mouth and regular interaction to enhance business with government departments

Associate Trainee

Nvizion Solutions Pvt. Ltd.
Hyderabad
02.2014 - 06.2014
  • Engaged in the execution of assigned duties like analyzing product details and catalog w.r.t to timely changes in the website for better customer access and creating business for clients
  • Worked on the timely updating and maintenance of E-Commerce client websites
  • Managed multiple ad-hoc activities
  • Provided assistance to senior associates in executing critical processes

Education

PGDM - Finance and Systems

Institute of Public Enterprise, Hyderabad
03-2016

B.Tech. - Electronics and Communication Engineering

CVR College of Engineering, Hyderabad
03-2013

Skills

  • MS Office Suite
  • Power BI
  • SQL
  • Finacle
  • Data analytics and visualization
  • Data interpretation and mining
  • Reporting and presentation
  • Project management
  • Effective communication
  • Mentorship and collaboration
  • Team leadership
  • Attention to detail

Certification

  • AMCAT Certified Software Development Trainee, Aspiring Minds, 2990747-211
  • AMCAT Certified Software Development Trainee, Aspiring Minds, 2990747-166
  • IBM developer Skills Network Data Science, IBM, 9998b42ccc17408fbb3691c8b518b1b
  • Data Visualization: Empowering Business with Effective Insights, TATA Forage

Accomplishments

  • Participated in the ED-level meeting to represent data analyzed in the onboarding trend of savings, current accounts, and NRI, with analytical reasons for the decline in volume, and forecasting
  • Identified issues in reports that are related to audit and compliance parameters
  • Developed complex reports with the coordination of the product team, process team, technical team, and heads of departments
  • The merit of being awarded for the Best Data Interpretation Technique in analyzing the balanced scorecard for 5,500 employees
  • Generated report for Cost vs. Manpower for teams, thereby reducing costs to 24% in line with manpower, along with increasing productivity to 150%
  • Interpreted same-day processed service request volume with an accuracy rate of 90% to achieve 98% volume processed on the same day.
  • Gained an understanding of the Business Requirement System (BRS), executing the logic, analyzing data source and outcome, testing the outcome to 100% accuracy, and implementing live status of reports.
  • Efficiency has been steady since the publishing of Balanced Scorecard, and departments started to evaluate their underperforming parameters from 50% to 80% to become top performers for each month

Languages

Telugu
First Language
Hindi
Upper Intermediate (B2)
B2
English
Proficient (C2)
C2

Timeline

Manager II - ICICI Bank Ltd
04.2025 - Current
Manager I - ICICI Bank Ltd
04.2021 - 03.2025
Deputy Manager II - ICICI Bank Ltd
04.2019 - 03.2021
Deputy Manager I - ICICI Bank Ltd
09.2016 - 03.2019
Intern - State Bank of India
05.2015 - 06.2015
Associate Trainee - Nvizion Solutions Pvt. Ltd.
02.2014 - 06.2014
Institute of Public Enterprise - PGDM, Finance and Systems
CVR College of Engineering - B.Tech., Electronics and Communication Engineering

Similar Profiles

CREATE PROFILE
Kishore Chandrahas Vanam