Kishore D

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• End to end Requirement planning
• Solution analysis
• Gap analysis & process flow
• Involved in Solution discussion
• Responsible for Demo Scenarios
• Verifying code written by the development team
• Testing core functions of the requirement
• Preparing and reviewing user guides/manuals
• Involved in Feasibility and Risk Analysis
• Identifying risks and building controls
• Handling escalations

GPI (Transaction Tracking), CBPR+ (SWIFT Moving from MT to MX), RTP (Request to Pay), TIPS SaaS, ABN Netherlands- Upgrade from older release to R19, K&H Hungary – Introduction of new Instant and CT clearing for Hungary, BIL Bank of Luxembourg- Introduction on SEPA Agency Banking, Open bank Argentina- Introduction of various Argentinian Clearing i.e COELSA ACH, Inst and Debin, Euro bank- Worked on various gaps identified while integrating Channels solution with TPH

• Tamil
• English

• Barclays Shared Services LTD, 10/2013 - 09/2016, Team Manager, Barclays UK Retail (PPI Complaints handling), Handling a team of 20, Interact with client to strengthen relationship, Responsible for adhering to process guidelines, Providing inputs to management for capacity planning, Planning and allocation of work
• TCS eServe Limited, 03/2007 - 10/2013, Team Leader, CITI UK Retail (Funds transfer), Implementation of Faster Payments in UK-retail, Faster Payments Service (FPS) is a UK banking initiative to reduce payment TAT between different banks' customer accounts from three working days to a few hours., CITI Rainbow, Rainbow is a project where the system applications used in CITI operated individually in every region until now, will come into one single platform.

• Father's Name: Damodharan SR
• Date of Birth: 07/01/86
• Gender: Male

• TPH Certification in TCCP

• Analyzed Payment Systems: Evaluated existing payment processes and systems to identify gaps and recommend improvements.
  
  Stakeholder Collaboration: Collaborated with cross-functional teams to gather requirements and ensure alignment on payment solutions.
  
  User Acceptance Testing (UAT): UAT sessions to validate payment system changes, ensuring they meet business requirements before releasing.
  
  Training and Support: Delivered training and support to internal staff on new system enhancements.
  
  Documentation: Created comprehensive documentation for payment processes, system configurations, and user manuals.