KISHORE KUMAAR NARASIMMAN
ACCOUNTS & ADMIN
CHENNAI
Summary
Results-driven Accounts Payable Manager with extensive experience managing comprehensive accounts payable operations. Proven track record in optimizing workflow and enhancing efficiency through strategic allocation of tasks aligned with team strengths. Skilled in vendor management, invoice processing, and expense reporting, contributing to streamlined financial operations. Career goals include leveraging expertise to drive further improvements in accounts payable processes.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
ACCOUNTS & ADMIN
FLOWTRONIX FT QATAR
DOHA
05.2019 - 10.2024
- Increased client satisfaction by effectively managing accounts receivable and payable processes.
- Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
- Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
- Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
- Negotiated favorable vendor contracts to drive cost savings and quality optimization.
- Recorded accurate and efficient records in customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Negotiated prices, terms of sales and service agreements.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Managed approximately 50 incoming calls and emails per day from customers.
ACCOUNTS & ADMIN EXECUTIVE
MAILAM INDIA LIMITED
CHENNAI
11.2016 - 01.2019
- Prepared invoices with accuracy
- Contributed to accounts receivable and payable functions
- Performed account reconciliations for petty cash, credit cards, and banks
- Addressed and rectified invoicing problems in a timely manner
- Guaranteed accuracy in accounting systems through diligent document verification
- Financial statement preparation
- Generated necessary accruals for the month-end close process
- Verified all customer statement details for accuracy
- Facilitated payroll processing by handling employee time sheets
- Ensured timely payments to vendors
- Ensured adequate funds availability to meet commitments
- Ensured timely provision of needed documents for annual auditor evaluations
- Assessed vendor and customer agreements
- Performed processing duties for company sales invoices and associated payments
- Communicated with suppliers to resolve billing discrepancies
- Supervised all aspects of bookkeeping such as handling payables and receivables along with bank reconciliations
- Handled transactions including cash, checks, and credit card payments
- Led, directed, managed and mentored 6 administrative staff members.
CUSTOMER SERVICE REPRESENTATIVE
VERTEX CUSTOMER MANAGEMENT SERVICE
CHENNAI
10.2015 - 10.2016
- Resolved customer questions and provided accurate product details
- Ensured swift resolution of customer issues
- Implemented strategies based on customer insights
- Provided technical support to customers
- Ensured thorough documentation of client communications and activities
- Collaborated with multiple departments to solve complex issues
- Boosted client loyalty through personalized service
- Oversaw service workflow to meet deadlines
- Provided effective solutions for customer concerns
- Facilitated successful outcomes for each customer encounter
- Mediated and defused contentious issues effectively
- Managed customer interactions through calls, chats, and emails
- Enhanced customer engagement for driving repeat transactions
- Handled difficult concerns by staying approachable and pleasant
- Extracted necessary details through strategic questioning
- Managed approximately 150 incoming calls per day from customers
ASSISTANT AQUISATION MANAGER
KOTAK MAHINDRA BANK
CHENNAI
09.2014 - 09.2015
- Enhanced profitability through strategic sales initiatives
- Built strong customer connections to increase loyalty
- Evaluated market competition by comparing product features and prices
- Evaluated trending data to highlight emerging opportunities
- Successfully negotiated sales terms
- Aligned efforts with various departments to uphold client contentment
- Designed promotional materials to enhance customer acquisition
- Tracked input from clients to optimize service
- Supplied strategic support for deal-closing methods
- Compiled performance data to highlight sales outcomes across different accounts
- Engaged with potential clients at industry conferences
Education
Some College (No Degree) - JAVA & J2EE
ARCUS CREATING CAREERS
CHENNAI 07.2014 - 11.2014
B.COM - COMMERCE AND ACCOUNTS
VIT UNIVERSITY
VELLORE 06.2011 - 09.2014
Some College (No Degree) - ADVANCED TRAINING IN SYSTEM ENGINEERING
APOLLO COMPUTER EDUCATION LTD
CHENNAI 03.2011 - 07.2011
HSC - 12TH
ICF SILVER JUBILEE MAT HSS
CHENNAI 03.2010 - 03.2011
SSLC - 10TH
RAMAKRISHNA MISSION MHSS
CHENNAI 03.2008 - 03.2009
Skills
Bank reconciliation
Accounts receivable & Accounts payable
Invoice processing
Account relationship management
Service coordination
Cash flow management & Expense tracking
Client relationship & Vendor management
Credit control & Debt collection
General ledger maintenance & Year-end closing
Interpersonal skills
Written and verbal communication
Accomplishments
- Received award for Quality Topper from Vertex Customer Service Management.
- Received award for clearing the long pending payment from various clients from Flowtronix FT Qatar.
Timeline
ACCOUNTS & ADMIN
FLOWTRONIX FT QATAR
05.2019 - 10.2024
ACCOUNTS & ADMIN EXECUTIVE
MAILAM INDIA LIMITED
11.2016 - 01.2019
CUSTOMER SERVICE REPRESENTATIVE
VERTEX CUSTOMER MANAGEMENT SERVICE
10.2015 - 10.2016
ASSISTANT AQUISATION MANAGER
KOTAK MAHINDRA BANK
09.2014 - 09.2015
Some College (No Degree) - JAVA & J2EE
ARCUS CREATING CAREERS
07.2014 - 11.2014
B.COM - COMMERCE AND ACCOUNTS
VIT UNIVERSITY
06.2011 - 09.2014
Some College (No Degree) - ADVANCED TRAINING IN SYSTEM ENGINEERING
APOLLO COMPUTER EDUCATION LTD
03.2011 - 07.2011
HSC - 12TH
ICF SILVER JUBILEE MAT HSS
03.2010 - 03.2011
SSLC - 10TH
RAMAKRISHNA MISSION MHSS
03.2008 - 03.2009