Hardworking Procurement professional with 7+ years of experience maintaining vendor relationships to facilitate cost-effective and timely purchasing functions. Excellent negotiation and contract development skills with proficiency in SAP.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Process Data Engineer: RTP Process
SHELL BUSINESS OPERATION
02.2020 - Current
Led Requisition to Pay process, overseeing procurement activities like purchase requisitions, and purchase orders
Supported Canada as Stakeholder for Requisition to Pay process by creating Purchase Requisition (PR) as per planner requirement for all Projects that includes maintenance and Turnarounds
Ensure Material & service requisitions (using WBS/Network & Work order) are processed at correct time With Document compliance
Sourcing materials from SAP ARIBA catalog with specific material part number and through source generics
Standardization of catalog usage and spend control while streamlining ordering process, in which we improved from 30% to 55% of catalog usage
Implemented Digitalizing Requisition Form using Share Point, which increased First Time Right(FTR) data from 81% to above 96%
Therefore, we minimize incidence of delayed deliveries of PR
Additionally, I have developed comprehensive quality checklist for PR creation process to minimize risks such as missing items, incorrect prices, incorrect delivery date, etc.
Prepared regular reports and key performance indicators (KPIs) to track procurement metrics using Power BI Dashboard
Participated in cross-functional teams to gain knowledge in Cost Engineering and planning.
Analyst: Procurement Specialist
HCL TECHNOLOGIES
01.2018 - 01.2020
Create Purchase requisition (PR) based on requirement of material and converted Purchase requisitions (PR) to Purchase Orders (PO)
Managed closure of open purchase orders by coordinating with suppliers, confirming successful order fulfilment, and updating relevant documentation
Monitored delivery status, resolved any outstanding issues, and ensured timely completion of open orders
Supported AP team for invoice reconciliation and logistics team for delivery of parts clarification.
Customer Care Executive
ALLSEC TECHNOLOGIES PVT LTD
02.2016 - 01.2018
Delivered exceptional customer service: Provided top-notch customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction within fast-paced environment
Expertise in Samsung products and services: Developed in-depth knowledge of Samsung's product line, technical specifications, and features, enabling effective troubleshooting and accurate information sharing with customers
Maintained high performance standards: Consistently met or exceeded performance targets, including response times, call handling efficiency, and customer satisfaction ratings, while documenting interactions in system for accurate record-keeping.
Skills
Purchase Requisitionsundefined
Accomplishments
Achieved above 96% First Time Right(FTR) data by introducing Requisition Form using Share Point for Requesting PR.
Achieved from 30% to 55% by standardization of catalog usage with accuracy and efficiency.
Documented quality checklist for the PR creation process which led to increase in End to End KPI to 92%.