Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Worked Tools
Affiliations
Languages
Timeline
Generic
KISHORE KUMAR S

KISHORE KUMAR S

Bangalore

Summary

  • My career aim is to become a part of an organization where I can use my skills and contribute effectively.
  • Highly motivated and results-driven, with over 8.10 years of successful experience in Commercial Operations.|Health Care Industry - US, DI, and LCS.
  • Standardized work procedure via. Focusing on process, quality, SLA, and part shipment.
  • Achieving organizational strategy (through mapping of Current State Performance and developing future state performance)
  • Developing and Execution strategy of Supply chain solution (End to End Implementation on Lean concept)
  • Developing & executing to complete the set-up business roadmap (BPR-Business Process Re-engineering)
  • Designed contract flow management and Supply flow management (Inventory)
  • Lead Lean project on Billing TAT reduction with achieved/sustained TAT 0-1 day @P- 95 Days, TAT 0-5 days @P- 75 Days
  • 100 % Quality Achievements in the entire Billing Cycle
  • Accomplished reaching every Quarterly Revenue as per the Target
  • Standardize the Recruitment Process for the Team by Hiring skilled Resource
  • Planning, Procurement, Logistic/ SCM, Freight Forwarding & Stake holder management
  • Delivering concept based on Project Management (PMO)
  • Proficient in the Root Cause Analysis to develop the Process automation Methodologies
  • Managing project progress - for a Single Vision from Each Team Member for Best Customer Satisfaction
  • Knowledge of Problem-solving with Logical Analysis to reduce the Obstacles between Team
  • Responsible for managing multiple projects, and competing priorities.

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

11
11
years of professional experience

Work History

Operations Leader

Joules to watts
Bangalore
12.2024 - Current
  • Company Overview: Project Company: Myntra Pvt Ltd
  • Business Development: Identify and pursue new business opportunities to drive revenue growth.
  • Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders to ensure alignment on business objectives.
  • Data Analysis: Utilize advanced Excel skills to analyze sales data, track performance metrics, and prepare reports for management.
  • Operational Support: Collaborate with operations teams to streamline processes, improve efficiency, and enhance customer satisfaction.
  • Cross-Functional Collaboration: Work closely with marketing, product, and finance teams to support strategic initiatives.
  • Project Company: Myntra Pvt Ltd

Operations Leader

ABI Health
Bangalore
05.2024 - 12.2024
  • Company Overview: Project Company: Fortis Healthcare.
  • Taking care of Inventory Management and making sure the Employees achieve their Target respective of their process.
  • TAT management as per KRA and KPI.
  • Roster Planning Team Engagement and meeting the expectation from the customer.
  • Claim Book Issue to be monitored and when required engage with QRT team for quicker resolution.
  • Supporting Team when required at Inventory and volume high.
  • Project Company: Fortis Healthcare.

Commercial Operation Leader

AMETEK MIDDLE EAST FZE
01.2023 - 11.2023
  • Export Validation on Projects.
  • Documentation for Project orders.
  • Customer Satisfaction.
  • Participating in Dealer and Customer Meeting (Point of Escalation).
  • Team Management Interact with business users on issues, enhancements, requirements and work as appropriate solutions.
  • End to end process knowledge in P2P,B2C,O2C, Payment Reconciliation, Customer Satisfaction, Order Management, Supply Chain Management.
  • Implemented Tool for Tracking Payments , Order , Manufacturing Schedules, Warehouse management, Work Schedule, SCM

Execution Specialist -Service

GENWORKS HEALTHCARE LTD
06.2022 - 12.2022
  • Processing all kind of PO part arrangement to execution, Credit Note, Debit Note.
  • Inventory Management - Part arrangement, part shipment and if needed part purchase from external.
  • Procurement, Processing PO, Invoicing, & Managing Field Executive.

Operations Executive

Infiniminds Pvt Ltd
Bangalore
08.2020 - 06.2022
  • Company Overview: Project Company: WIPRO GE HEALTHCARE
  • Processing all kind of PO part arrangement to execution, Credit Note, Debit Note and oracle invoice process.
  • Part prices according to BM approvals and negotiation with dealers and customers which includes government and corporate customers also.
  • Prepares the control dashboard for all P2P related activities.
  • GE SERVICE SHOP (Digital Marketing of Equipment's), Payment Reconciliation of orders as per company criteria.
  • Inventory Management - Part arrangement, part shipment and if needed part purchase from external.
  • Invoice Management (cross verifying of invoice with PO and payment terms, sharing invoice to warehouse and logistics team to ship the part customer site/dealer site.
  • Project Company: WIPRO GE HEALTHCARE

Business Operation

WIPRO GE HEALTH CARE
Bangalore
06.2017 - 08.2020
  • Processing all kind of PO part arrangement to execution.
  • Order Validation, Part Validation, Payment Validation.
  • Perform hands-on functional & configuration support to implement ERP modules.
  • GE SERVICE SHOP (Digital Marketing of Equipment's), Payment Reconciliation of orders as per company criteria.
  • Prepares the control dashboard for all P2P related activities.
  • Billing process executing Parts from End to End.

Senior Executive

AEGIS BPO PVT Ltd
Bangalore
04.2014 - 10.2017
  • Support Executive for COCP and VVIP (JIO Processes).
  • Back End Customer Resolution for Error and Escalation.

Education

Some College (No Degree) - PCME

Baldwin Methodist College
Bangalore

BBA - BBA

Tamilnadu Open University
Chennai

Skills

  • Operation execution
  • Supply chain management
  • Customer satisfaction
  • Oracle order management
  • ERP
  • Cloud Fusion (Oracle)
  • Commercial operations
  • Team management
  • Microsoft Suite
  • Adobe
  • Windows
  • Ecommerce operations
  • Customer escalation resolving
  • Siebel CRM
  • Hybris
  • SAP
  • Oracle
  • BTS tool creation
  • Microsoft Dynamics 365
  • Adobe Photoshop
  • Adobe PageMaker
  • Adobe PDF
  • Microsoft Windows All
  • MS Office Suite
  • Cross-functional collaboration
  • Data analysis
  • Stakeholder management
  • Project management
  • Process improvement
  • Business development
  • Documentation management
  • Employee engagement
  • Workforce planning
  • Proficient in Excel
  • Sound Forge
  • IMac
  • Linux
  • Corel Draw
  • PDF Professional
  • Project Handling
  • Customer Handling
  • Dealer Management
  • Friendly
  • Peoples Person

Accomplishments

  • Awarded as Best team Performer in 2022 (Wipro GE Health Care)
  • Best Team Management For Q3 in 2022 (Wipro GE Health Care)

Languages

  • Telugu, Speak, Read and Write
  • Hindi, Speak, Read and Write
  • English, Speak, Read and Write
  • Kannada, Speak, Read and Write
  • Tamil, Speak and Read
  • Malayalam, Speak

Personal Information

  • Date of Birth: 07/06/87
  • Gender: Male
  • Marital Status: Married

Worked Tools

  • SEIBEL CRM
  • Hybris (SAP)
  • ORACLE
  • BTS Tool
  • Microsoft Dynamic 365
  • ERP
  • EBS
  • Cloud Fusion (Oracle, SAP Hybris)

Affiliations

  • Leading BTS tool creation for Cloud based process for demand management, supply planning, and sales & operations planning to optimize demand and supply forecasts.

Languages

Telegu
First Language
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Malayalam
Intermediate (B1)
B1

Timeline

Operations Leader

Joules to watts
12.2024 - Current

Operations Leader

ABI Health
05.2024 - 12.2024

Commercial Operation Leader

AMETEK MIDDLE EAST FZE
01.2023 - 11.2023

Execution Specialist -Service

GENWORKS HEALTHCARE LTD
06.2022 - 12.2022

Operations Executive

Infiniminds Pvt Ltd
08.2020 - 06.2022

Business Operation

WIPRO GE HEALTH CARE
06.2017 - 08.2020

Senior Executive

AEGIS BPO PVT Ltd
04.2014 - 10.2017

Some College (No Degree) - PCME

Baldwin Methodist College

BBA - BBA

Tamilnadu Open University
KISHORE KUMAR S