Kishore Preeth

• Mentored and guided employees to foster proper completion of assigned duties.
• Coached team members in customer service techniques, providing feedback and encouragement toward reaching their goals.
• Led team of 4 members while providing exceptional customer service.
• Preparing test packs based on requirement document and Co-ordinate with BAU for smooth run of UAT & UVT
• Involved in Card level testing, Integration testing, Smoke Testing.
• Setting up daily status call and updating status to management.
• Co-ordination of UAT across hubs and providing them samples when requested
• Responsible for bug creation, tracking, Retest and Signoff.

• Receiving the transaction data on daily basis from different applications and worked on it in SCI system by following the procedures
• Contacting the relevant teams to remove discrepancy in the received request data.
• Sending the results to higher authority for exception scenarios.
• Answering the queries raised by Relationship manger.
• Preparing daily and weekly reports for the department monitoring and tracking purpose.
• Handling the HK, US & UK customers for on-boarding corporate clients to the bank.
• Training the New Joiners in the team.

FIBCA Re Engineering Project

• In this project we have totally changed the process of FIBCA processing across all markets and the goal is to merge all the locations into one single BCA and due to which we have reduced the time from nearly 72 hours to 5 hours and my role is to engage the end users to perform the test cases which were received from the stakeholders, and we ensure to circulate the daily status to the management for tracking purposes.

• Conducting full analysis/Investigations on all types of accounts from Low to High-Risk countries for all group and analyze high risk wire transaction activity and provided final approval for investigated case analyses utilized for SAR preparation and filing.
• Investigated individual and corporate financial activities of possible anti-money laundering.
• Conduct due diligence inquiries on individuals, firms and organizations suspected of money laundering crimes and terrorist financing crimes, utilizing research and analysis of public records, commercial databases, global media sources and the internet.
• Completed pre-assigned tasks and specific projects such as reviewing all high and medium risk transactions for a specific customer.
• As a KYC Analyst, update and maintained the sanctions centre of excellence controls & checks minimizing Risk and Exposure.
• Ensuring all required KYC information and documents for new and existing customer is complete and accurate.

• Account opening, closures, and various static data amendments for FEDS, OPICS, PB Opics, Murex, Sophis in Atlas system.
• Confirmation on account opening to control FM platform data and countries by EOD.
• Supporting all the clients over phone and answering the queries through mails.
• Ensure that knowledge on systems and procedures is updated by keeping track of periodical circulars and other instructions issued.