Kishore Puri

Client: NTT Data> Caterpillar Inc., USA.

Job Description

We are seeking a detail-oriented and proactive professional to join our team in a functional/business analyst role, supporting financial systems. The ideal candidate will be responsible for the following key activities:

• Perform month-end closing activities, ensuring timely and accurate financial period closure.
• Prepare and maintain Conceptual Design (CD) documents for business and technical requirements.
• Coordinate with the technical development team to ensure alignment of business requirements and technical implementation.
• Participate in daily Scrum calls, providing updates on tasks, blockers, and progress.
• Prepare comprehensive documentation outlining logic and functional requirements for custom financial reports.
• Provide issue resolution support for Finance users, particularly during critical month-end periods.
• Implement updates to the Mapping Scheme to reflect changes in business processes and data flows.
• Investigate and resolve integration errors in ERP systems (Infor LN and Baan 5c).
• Conduct functional testing of developed solutions, including preparation of test cases and UAT (User Acceptance Testing) documentation.

Let me know if you'd like this tailored for a specific job title or industry (e.g., ERP Analyst, Finance Systems Analyst, etc.).

Responsibilities:

• Executed month-end activities and ensured smooth period closing processes in coordination with finance teams.
• Provided timely resolution of user-reported issues across multiple support projects, ensuring minimal disruptions and zero escalations.
• Mapped business processes from legacy systems to newer ERP versions, ensuring alignment with updated business requirements.
• Maintained comprehensive issue tracking reports and created detailed solution documentation for future reference.
• Created PowerPoint presentations outlining system configurations and step-by-step process documentation with navigation for end-user training.
• Conducted thorough functional testing of new system features and custom-developed reports to ensure they met business expectations.
• Handled Infor service requests, including bug resolutions and deployment of new solutions into client environments.
• Facilitated end-to-end user training sessions, improving user adoption and system understanding.
• Actively participated in custom report development, coordinating across teams from requirement gathering through to final testing.

Let me know if you'd like this customized further for a resume, LinkedIn profile, or job application.

• Worked extensively as key resource for an Upgradation project from Baan5c to LN 10.5.
• Prepared end to end flows documents and done complete testing of application when in Dev and resolved the issues.
• Setting up complete Finance modules including Master data and Parameters including the mapping scheme.
• Actively participated in Requirement Gathering, Gap Analysis preparation of required documents and customizations.
• Provided training to key users about the newly implemented application.
• Performed month end activities and year end closing.
• Clients Worked: National Detergent company (Muscat Oman), Orbit Exports, Analogics Pvt Ltd.

• Worked on Month end closing activities.
• Supported Issues faced by clients and helped them in solving it on time.
• Worked with Oracle SR and implemented new solutions and Patches along with solution testing and installation.
• Maintaining of issues tracker in separate tool and communicate business of progress done by team and individual resources.
• Clients worked: Airtel Africa Support Project.