Kishore R
Operation Analyst
Bangalore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Operational Analyst
Silicon Valley Bank
Bangalore
05.2022 - Current
- Ensured timely and accurate reconciliation of all accounts
- All outages identified and communicated on timely basis
- Identify aged items in account and escalate them to respective business unit for resolution
- Request extension for all items reaching charge off age and do necessary follow up
- Escalated 100 unusual entries flown into system and worked on timely basis
- Involved in training and hands on experience for new recruits and cross training of peers to create effective back-up plan for team
- Review of all cleared items of General Ledger to maintain Quality Check
- Preparing and updating Standard operating procedure
- Performed research and resolve all loan discrepancies
- Provided assistance to peers in process related issues
- Scheduling call with clearing partners and discussing on all aged items and seeking for resolution on weekly calls
- Working on projects and assisting in migration of new business into team
- Creating detailed process map and process flow
- Involvement in various business calls with partners and has been able to maintain good relation with them
- Providing summary on all aged items to managements
- Providing update on all charge off items to senior management (Global) on weekly call
- Balance and reconcile assigned accounts and cost centers / states daily, maintain clearing percentages, Charge off standards and accuracy
- Working on GLRS balance validation every month and assisted account owner to certify accounts appropriately
- Expertise in Loan Operations BAU (Loan Syndication) i.e Drawdown, Rollovers, Principal & Interest
- Payments, Paperclip, Nostro Management and Various Facilities, Deal Building
- Performs in-depth analysis of reconciliations, deciphering complex exceptions between systems for assigned to complex accounts
- Performs root-cause analysis on why exceptions exist and leads effort in resolving them
- Analyzes trends, enters exception data, and ensures proper aging
- Communicates complex break reports to either internal groups within firm or correspondents outside firm and Monitor for resolution
- Responsible for completing daily, weekly, and monthly tasks including month-end certification.
- Assists in analyzing operational needs and provides input for project requests to solve identified need
- Identify process improvement opportunities and implement them to create efficiency in team
- Collaborated with stakeholders at all levels bank-wide
- Participate in audit process and interact with internal and external auditors
Senior Operations Accountant - Loan Collateral
Wells Fargo
Bangalore
05.2021 - 05.2022
- Collaborated with team members to achieve target results.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Trained and supervised peers in absence of team leader
- Submitted 5 MWI that resulted in customer experience
Operations Analyst - Loans Operations
JP Morgan and Chase
Bangalore
06.2018 - 04.2021
- Responsible for processing drawdown's, Repricing, Fee payments, Interest payments
- Ensured timely follow up to claim past due fees, interest and principal payments to agent and borrowers, reduce break counts and update latest comments in MIS Report
- Ensured all the borrowing processed within the desired SLA
- Analysis in reduction of Nostro breaks and matching the debits and credits
- Performing the role as deal administrator for the assigned deals in agency team and process assigned deals in agency team and process deal/facility/loan requirements are adequately established in the loan system
- Monitoring request received from agent and assigning same to team members on priority basis
- Specialized in Rollovers, Principal & Interest Payments, and Paperclip, Funding, and
- Commitment reduction in TERM facility and Cash Matching
- Prioritizing currency request based on settlement date
- Clearing Past Dues & WIP Report
- Handle Escalations and queries from clients, customer, front office, and treasury
- Strengthen and monitor control environment
- Verify costumers documents by internal applications to make sure all the documents are right
- Ensure all the document verification is done as per the procedure
- Ensure all deliverables are completed correctly and issued to clients as per timetable
- Provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
- Respond to client services /internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
- Identify and escalate issues in a prompt and timely manner which may impact service
- Identify and implement cost save measures
- Adopt beat practices by partnering with other transaction processing team
- Work closely within the team to ensure all the daily activities and checklists are completed
- Priority on funds and termination
- Especially on Reale state and Private Banking Deals
- Make sure borrowing is processed within the prescribed time limits
- Active involvement in capturing process flows/updates and developing workflows based on requirement
- Provided training for 4 new batches and ensured their performance is monitored
- Building the deal in Loan IQ with all the required documents.(Initial capturing of requirements like Type of loan, facility, Interest rate, maturity etc.
Corporate Controller Global Finance India
JPMorgan and Chase
Bangalore
05.2017 - 04.2018
- Timely and accurate reconciliation of all accounts. All outages to be identified accurately.
- Identify aged items in account and escalate them to respective business unit for resolution.
- Request extension for all items reaching charge off age and do necessary follow up.
- Escalate any unusual entries flown in to system.
- Involve in training and hands on experience for new recruits and cross training of peers to create effective back-up plan for team.
- Adherence to 100% audit clearance, and report no exception.
- Review of all cleared items of General Ledger to maintain Quality Check.
- Preparing and updating of process Standard operating procedure
- Perform research and resolve all loan discrepancies.
- Provide assistance to peers in process related issues.
- Scheduling call with clearing partners and discussing on all aged items and seeking for resolution on weekly calls.
- Working on projects and assisting in migration of new business into team
- Working on detailed process map and process flow for one of function in
- Involvement in various business calls with partners and has been able to maintain good relation with them.
- Working on Critical Account Monitoring (CAM). Providing summary on all aged items to managements.
- Providing update on all charge off items to senior management (Global) on weekly call.
- Balance and reconcile assigned accounts and cost centers / states daily, maintain clearing
- Working on GLRS balance validation every month and assisted account owner to certify accounts appropriately.
Education
Bachelor of Commerce - Financial Accounting
Indo Asia Academy (Bangalore University)
Bangalore, India 07.2013 - 04.2016
Pre University Education -
Indian Academy (Karnataka State Board)
Bangalore, India 07.2011 - 03.2013
SSLC EDUCATION -
ITI Vidya Mandir School (Karnataka State Board)
Bangalore, India 06.2010 - 03.2011
Skills
Analytical and Problem Solving
Hobbies
Photography
Travel
Sports
Community Involvement
Cooking
Timeline
Operational Analyst
Silicon Valley Bank
05.2022 - Current
Senior Operations Accountant - Loan Collateral
Wells Fargo
05.2021 - 05.2022
Operations Analyst - Loans Operations
JP Morgan and Chase
06.2018 - 04.2021
Corporate Controller Global Finance India
JPMorgan and Chase
05.2017 - 04.2018
Bachelor of Commerce - Financial Accounting
Indo Asia Academy (Bangalore University)
07.2013 - 04.2016
Pre University Education -
Indian Academy (Karnataka State Board)
07.2011 - 03.2013
SSLC EDUCATION -
ITI Vidya Mandir School (Karnataka State Board)
06.2010 - 03.2011
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