Kishore S
Summary
Driven professional with a proven track record at McDonald's, enhancing team productivity and optimizing customer experience through effective problem-solving and superior service delivery. Excelled in utilizing Microsoft Excel and Power BI. Capable with experience handling aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Training Squad
McDonald's
06.2019 - 11.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
- Streamlined payroll processes by implementing efficient systems and software to reduce errors and save time.
- Generated reports to track employee time and attendance.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Updated employee files with new details such as changes in address or salary levels.
- Enhanced employee satisfaction by addressing payroll inquiries promptly and accurately, ensuring timely payments.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Frequently inspected production area to verify proper equipment operation.
Education
MBA - Human Resource
The Oxford College of Engineering
Bengaluru 01.2021 - 2023.06
B.com, India - Accounting And Taxation
Bangalore University
Bengaluru 06.2016 - 2019.06
Skills
Microsoft Excel
Powerpoint
Power Bi
Advanced Excel Proficiency
Email Writing
Wage Verification
Employee Relations
Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)
Telugu
Upper intermediate (B2)
Hindi
Intermediate (B1)
Certification
AI Tools Workshop
Additional Information
Internship and Project
Internship
Four Weeks at McDonald's
This internship was a part of my MBA degree, and the internship provided me with the chance to gain knowledge about recruitment processes and organizational structure.
Project
A Study on Brand Awareness (MTR).
As a component of my final year MBA program,I completed this project report. It involved surveying consumer about their awareness of the MTR Spices and Masala brand and conducting research to drew some conclusion.
Timeline
Business Intelligence using Power Bi with Excel
01-2024
AI Tools Workshop
11-2023
MBA - Human Resource
The Oxford College of Engineering
01.2021 - 2023.06
Training Squad
McDonald's
06.2019 - 11.2023
B.com, India - Accounting And Taxation
Bangalore University
06.2016 - 2019.06
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