Kishore Kumar Daggupati

Having 5+ Years of experience in leading cross functional team.
Having 2 Years of experience in Release Management

Having 2 Years of experience in Stake Holders Management
Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
Managing, planning, and negotiating release activities
Measuring and monitoring progress to achieve a timely software release within defined budgetary limits and defined quality standards
Conducting release readiness and milestone reviews
Maintaining release schedules for every core service and ensuring it aligns with major vendors and other stakeholders
Leading deployment plan execution

Having 4+ Years of experience in leading cross functional team. Having 2 Years of experience in Release Management

Having 2 Years of experience in Stake Holders Management Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams. Managing, planning, and negotiating release activities Measuring and monitoring progress to achieve a timely software release within defined budgetary limits and defined quality standards Conducting release readiness and milestone reviews Maintaining release schedules for every core service and ensuring it aligns with major vendors and other stakeholders Leading deployment plan execution

Proejct: Self Storage Manager (SSM)

Technologies : .Net and SQL Server

Role : Project QA Lead

Team Size : 10

Domain : Self Storage Industry

Description:

Self-Storage manager is a Comprehensive management software for both single and multi-facility operators, electronic signature ,digital storage of leases, advanced revenue management for both vacant and rented units, integrated credit card processing interfaces to leading gate system, ability to conduct site walkthroughs on a table, send payment reminder text message and past due alerts to tenants fully compatible with multiple browsers and can be accessed from any device desktop laptop iPad tablet.

Responsibilities:

• Leads a team of Test Analysts supporting multiple project/release testing and production business/system processes.

• Provide leadership, mentorship, and quality domain expertise to testing team.

• Develop and maintain strong working relationships within the QA team and other cross-functional teams.

• Prepare metrics and report final test results, including creation of the QA closeout report.

• Prioritize testing resources to focus on the activities of high risks and that are on project’s critical path.

• Review and escalate known testing related issues and risks that impact overall project execution and success.

• Experience creating detailed test cases/scripts, as well as experience utilizing functional and technical documentation to create test plan/scripts.

• Experience in building and Executing REST API’s Requests using Postman Tool

• Experience in Creating API Web Performance test scripts using Jmeter.

Project : AuthPal
Role : Test Lead
Team Size : 9
Domain : Health Care Insurance

Description:
Authpal reduces turnaround-time from days to hours or minutes! It eliminates phone calls and faxes to insurance companies, and the time wasted filling out forms on insurance web sites. AuthPal automatically lets you know if a prior authorization is needed and if it has been obtained. AuthPal eliminates denials due to eligibility and authorizations .
Responsibilities:
• Leads a team of Test Analysts supporting multiple project/release testing and production business/system processes.
• Provide leadership, mentorship and quality domain expertise to testing team
• Develop and maintain strong working relationships within the QA team and other cross-functional teams.
• Prepare metrics and report final test results, including creation of the QA closeout report.
• Prioritize testing resources to focus on the activities of high risks and that are on project’s critical path.
• Review and escalate known testing related issues and risks that impact overall project execution and success.
• Responsible for recruitment and on-boarding of new team members
• Experience creating detailed test cases/scripts, as well as experience utilizing functional and technical documentation to create test plan/scripts.

Project : RBPNL (Risk Based Profit and Loss)

Client : Credit Suisse

Technologies : Java and Data watch tool

Role : Senior Validation Engineer

Domain : Banking

Description:

Risk Based profit and Loss analysis is an area in product control which has been identified for strategic improvements through the implementation of new reporting and analytic tool. The implementation of these new tools to perform daily, weekly and monthly profit and Loss analysis.

.

Responsibilities:

• Leads a team of Test Analysts supporting multiple project/release testing and production business/system processes

• Provide leadership, mentorship and quality domain expertise to testing team

• Develop and maintain strong working relationships within the QA team and other cross-functional teams.

• Prepare metrics and report final test results, including creation of the QA closeout report.

• Prioritize testing resources to focus on the activities of high risks and that are on project’s critical path.

• Review and escalate known testing related issues and risks that impact overall project execution and success.

• Experience creating detailed test cases/scripts, as well as experience utilizing functional and technical documentation to create test plan/scripts.

• Being actively involved in the preparation of exhaustive test approach and test cases involving all testing types (Functional, Regression, System Integration Test (SIT), End to End (E2E))

• Worked with teams located globally ( Poland , USA)

Project : CTIP (Clinical Trial Integration Platform)

Client : Parexel Internationals

Role : Senior Validation Engineer

Domain : Clinical Research

Description:

Clinical Trial Integration Platform (CTIP) is responsible for making information from different applications available to other applications across an enterprise like CTMS, EDC etc. CTIP platform is basically used to route the message to the target system based on the SUCO values. Any system can communicate and exchange message to other system through CTIP gateways like SOAP over HTTP, SOAP over HTTPS, SOAP over JMS and XML over JMS.

Responsibilities:

• Understanding the User story.

• Involved in preparation of Requirements Traceability Matrix

• Preparation of Manual Test cases and Automation Test Cases in Rational Integration tester.

• Execution of Manual and Automation Test Cases.

• Involved in Functional testing and Regression testing.

• Participated in Back log Grooming, Sprint Planning, Daily Scrum, Sprint Reviews and Sprint Retrospective meetings.

• Reporting defects using Rally.

Project : MyTrials

Client : Parexel Internationals

Role : Senior Test Engineer

Domain : Clinical Research

Description:

My Trials is a single place to go to access all data, information and applications associated with the conduct of all clinical trials. The Perceptive MyTrials framework enables single sign on across suite of hosted Software-as-a-Service (SaaS) applications. Through Perceptive MyTrails multiple technologies and programs can be accessed by a single set of credentials, providing users with efficient workflow and task continuity when using multiple applications within product suite. Importantly, Single Sign on ensures strong security without the burden of remembering multiple usernames and passwords.

Responsibilities:

• Understanding the User story.
• Involved in preparation of Requirements Traceability Matrix
• Preparation of Manual and Automation Test Cases.
• Execution of Manual and Automation Test Cases.
• Involved in Functional testing, Regression testing and Production testing
• Reporting defects using Rally.

Project: Ebreez_B2E

Client : Ebreez, Dubai

Role : Senior Test Engineer

Domain : Travel

Description:

Ebreez - B2E is Call Center based application, being developed as part of the Hotel and Flight Platform project, aimed at providing a single interface to allow users to Book, Recall, Amend and Cancel bookings. Ebreez-B2E will provide Bookings of Online Hotel and Flight Bookings, Manual Hotel Bookings. Amendments and Cancellations of Online Hotel Bookings and Online Flight Bookings, Amendment and Cancellation of Manual Hotel Bookings

Responsibilities:

• Understanding the Requirements Specifications.

• Involved in preparation of Requirements Traceability Matrix
• Designing Test Cases and Executing Test Cases.
• Involved in Functional testing, Regression testing.

• Reported defects using Bugzilla.

Project: First Choice and Falcon Holidays

Client : TUI – Tourist union Internationals

Role : Senior Test Engineer

Domain : Travel

Description:

First Choice Holidays is one of Britain’s leading leisure travel companies taking over 2.5 million customers on holiday every year to around 80 destinations and is source market is UK. First Choice and Falcon offers a great range of summer holidays, winter holidays and Last-minute deals holidays to the customers. First Choice and Falcon sells only pre-defined packages along with Holiday extras and insurance option. First choice & Falcon brands are part of TUI Travel PLC group of companies.

The main objective of this project is to create holiday packages and is sold through online to the customers in UK and ROI. The two major components involved are searching and booking of holiday packages.

Responsibilities:

• Understanding the Requirements Specifications.

• Involved in preparation of Requirements Tractability Matrix
• Preparation of Manual Test Cases and Execution of manual Test Cases.
• Involved in Functional testing, Regression testing and Production Testing.

• Reported defects using Bugzilla.

• Preparation of Daily Test status reports.

• Analyzing Test Results.

Project: WISH (Web In Shop)

Client : TUI – Tourist union Internationals

Role : Senior Test Engineer

Domain : Travel

Description:

Web In Shops (WiSH) is a project to deliver the iScape platform to the Thomson & First choice retail estates, call centers and 3rd party travel agents. In effect the transfer of those search and book activities which would have been conducted on T.O.P to the iScape platform. There is currently a wide range of functionality and product that exists on the T.O.P. system which is not available on the existing B2C version of the Power search website. This B2B website will become the only selling system for Thomson product for these channels and T.O.P. will be turned off and all the functionality available on the web in shops system.

Web in Shops does require additional functionality from the iScape platform compared to the public web offering such as agent sign-on, Late searches, etc. Agent can sell all type of web packages (Accommodation only, Thomson, First Choice, Falcon, Portland packages & Cruise packages) along with insurance by using WISH application. WISH Application triggers email of shortlisted holidays to customers, more over customer can call to call centre and enquire about the holidays whatever he/she wants.

WISH uses the inventories like TRACS, Power search, EPIC databases to get the holiday availability & complete details and stored in VISION database.

Responsibilities:

• Understanding the Requirements Specifications.

• Involved in preparation of Requirements Tractability Matrix
• Preparation of manual Test Cases and Execution of manual Test Cases.
• Involved in Functional testing, Regression testing and Production Testing.

• Defect reporting, using Bugzilla.

• Analyzing Test Results.

Project: Global Process Tools (GPT)

Client : Dell Internationals

Role : Senior Test Engineer

Description:

GPT (Global Process Tools) is primarily a web application and database which tracks (and in some cases automates development of) customized configuration projects from a customer's initial phone call through development of the custom project to output of custom manufacturing instructions (MIs) for production on the factory floor. It is the central repository of data for all active CFI projects. A CFI Project is a construct representing all requirements, specifications, and supporting data that is required in order for Dell to manufacture a customer personalized computer system in one of its factories. A CFI project is identified by its unique id commonly referred to as a "Project Number" or SI (System Integration)Number.

Responsibilities:

• Understanding the Requirements Specifications.
• Preparation of manual Test Cases and Execution of manual Test Cases.
• Involved in Functional testing, Regression testing, Production.

• Reported defects using Quality Center

• Preparation of Test status reports.

• Analyzing Test Results.

• Conducted Defect Review calls with the Business

• Worked with teams located globally ( USA , Ireland , Russia and UK)

Project: Business Helpdesk Support (BHS)

Client : Dell Internationals

Designation : Test Engineer

Description:

BHS is an online application used to provide Dell customers with the ability to request the service of an onsite engineer and/or parts without the intervention of Dell Technical Phone Support. They will then be provided with the ability to track the service requests.

This is an enhancement to the existing Warranty Parts Direct application.

Customers can create calls for the parts that are covered under warranty through the BHS online application. The call information is logged into the Premier Access database as well as it is sent to the CEDPS (a Tandem application). The customers can be enrolled with the DSP (Dell Service Provider). DSPs are the third-party people who provide the service to the customers on behalf of Dell. DLPs (Dell Logistics Providers) supply the part to the destination location from Dell. The users can request the service of the Dell Engineer or they can use the service of the engineers of DSPs or they can employ their own engineer to fix the part. After the successful fix of the part, the call is closed in the CEDPS and the same will be reflected in the BHS application also.

Responsibilities:

• Understanding the Requirements Specifications.
• Designing of manual Test Cases and Execution of manual Test Cases.

• Involved in Functional testing, Regression testing and GUI Testing.

• Defect reporting using Quality Center.

• Preparation of Daily Test status reports.

• Analyzing Test Results.

• Conducted Defect Review calls with the Business.

Project: Spare Parts Master Database

Client : Dell Internationals

Designation : Test Engineer.

Description:

The SPMD – Spare Parts Master Database Application/CPL IV. This project aims to provide a central database of service parts updated on a nightly basis that is used as the primary source of service parts information for the EMEA Services Operations Team

CPL Online database used to contain all the information related to a part. Many applications were fetching the data related to a part from CPL database. CPL database in turn was getting data from CPL spreadsheet which was being populated through an RSL spreadsheet. In SPMD Parts are classified into - Normal part, Component part, Non-stocked part and Service Kit part. Each of these parts goes through different stages during their lifetime.
Fourteen different roles/user groups have been introduced in SPMD application to provide different level of accessibility. According to the roles the access permissions are granted. Basically, all these roles are divided into two main groups – Work flow user and non – workflow users. Workflow users are those who all can view “Workflow” menu section given in the SPMD Application UI and can perform Add/Edit operation in database. Parts in SPMD that were processed by workflow users are not available to public users until the NIGHTLY_UPDATE_JOB job pushes the parts to live.

Responsibilities:

• Understanding the Requirements Specifications.
• Preparation of manual Test Cases and Execution of manual Test Cases.
• Involved in Functional testing, Regression testing and Production Testing.

• Defect reporting using Test Director.

• Preparation of Daily Test status reports.

• Analyzing Test Results.

• Involved in Defect Review calls with the Business.