Kishorekumar S
Chennai
Summary
Dynamic IT Helpdesk Associate at Sutherland Global Services, adept at delivering exceptional customer service and resolving technical issues. Known for promoting high customer satisfaction through effective problem-solving and teamwork. Proficient in software installation and skilled in time management, fostering a collaborative environment that enhances service quality.
Overview
1
1
Certification
Work History
Associate- IT Helpdesk
Sutherland Global Services
Chennai
10.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Some College (No Degree) - B.E Computer Science & Engineering
RMD Engineering College
Chennai04-2019
Skills
- Technical support
- Software installation
- Customer service
- Issue resolution
- Time management
- Team collaboration
- Adaptability
- Computer skills
- Friendly, positive attitude
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Certification
- Business English Certification by Cambridge University (BEC)
Hobbies
- Reading books
- Gardening
Timeline
Associate- IT Helpdesk
Sutherland Global Services
10.2024 - Current
Some College (No Degree) - B.E Computer Science & Engineering
RMD Engineering College
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