Dynamic leader with a proven track record at Pershing India Operational Services, excelling in regulatory surveillance and risk management. Spearheaded AI-driven solutions, while enhancing compliance oversight and strategic planning. Adept at fostering global team collaboration and driving process automation to optimize operational efficiency.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Vice President – 1LOD Control Team
Pershing India Operational Services (Bank of New York)
06.2022 - Current
Direct global compliance surveillance and robust risk reviews across client onboarding structures, safeguarding strict institutional alignment with international regulatory frameworks.
Spearheaded the vision and execution of an enterprise AI-powered solution agent for the Service Trade Entitlement architecture, eliminating structural inefficiencies to reclaim 42+ manual operational hours annually.
Directed 4 strategic process migrations and over 8 fundamental business transformations, engineering target operating models that optimized multi-team resource and FTE allocation.
Engineered and launched an automated data solution utilizing Teradata and Power BI to synthesize multiple disparate accounts into a unified dashboard, capturing 504 hours of annual operational savings.
Orchestrated process walkthroughs for annual internal audit cycle, identifying operational control deficiencies and implementing cross-functional remediation frameworks.
Chaired forensic compliance reviews of restricted legacy accounts under Rule 1046, collaborating with executive stakeholders to enforce KYC and AML requirements.
Constructed internal network of Single Points of Contact (SPOCs) across diverse business functions, centralizing global operational metrics and enhancing executive dashboard reporting.
Played a pivotal leadership role in the FINRA-driven Consolidated Audit Trail (CAT initiative) data remediation process, resolving complex data mismatches across legacy platforms.
Implemented a JIRA-based intake model that systematically modernized workflow prioritization and dramatically reduced project turnaround latency.
Team Lead – Global Reconciliation Unit
Scope International Pvt. Ltd.
03.2015 - 12.2016
Managed mission-critical reconciliation operations across 51 unique countries, securing timely risk-containment and structural resolution of cross-border financial breaks.
Identified processing friction points and developed root-cause fixes, preventing recurring financial statement exceptions.
Compiled global MIS performance reports for executive leadership and senior international stakeholders, enhancing visibility into operational metrics.
Assistant Manager – Commercial Loan Documentation
IndusInd Bank Limited
11.2014 - 03.2016
Strengthened credit risk controls by implementing quality-assurance review gates, verifying accuracy and completeness of credit approvals to enhance overall documentation integrity.
Reviewed and validated high-value commercial credit documentation, ensuring compliance with internal credit policy frameworks and sovereign banking regulations to mitigate risk.
Facilitated end-to-end commercial loan closure workflows by synchronizing directly with lenders, corporate legal counsels, and primary market vendors to streamline processes.
Senior Analyst – Commercial Lending Operations
RBS Business Services Pvt. Ltd.
01.2011 - 11.2016
Directed regional lending support operations across EMEA, overseeing facilities maintenance and processing of high-volume corporate credit limits to enhance service delivery.
Supervised client reference data management and onboarding workflows for diverse corporate asset portfolios, ensuring accuracy and compliance.
Architected automated reporting macros and analytics tools that eliminated processing delays and enhanced team operational data integrity.
Chaired large-scale data migration initiatives, maintaining operational continuity during system platform transitions.
Education
Bachelor in Commerce -
JBAS Collage For Women
Chennai
03-2010
Skills
Regulatory Surveillance
First line of defense governance
Risk management
Data remediation
Process Automation
Metrics & Power BI Analytics
Strategic planning
Global team management
Problem solving
Effective communication
Data governance practices
Risk assessment
Project leadership
Compliance oversight
Certification
Upskilling & Certifications: AI Pioneer, Perusing - Professional Scrum Product Owner I Certification
EXECUTIVE LEADERSHIP & CORPORATE CONTRIBUTIONS
Regional Lead – GENEDGE Mentoring Program (APAC/India): Direct cross-country mentorship initiatives across the Asia-Pacific region, driving career development frameworks and professional engagement strategies for rising talent.
National Coordinator – WIN IWD Program (India): Formulate and execute nationwide inclusion initiatives, leading stakeholder alignment, strategic planning, and digital content delivery for prominent corporate programs.
Communications Lead – IMPACT India: Structure and oversee internal communication strategies, reinforcing organizational cultural alignment and multi-channel workforce engagement metrics.
Timeline
Vice President – 1LOD Control Team
Pershing India Operational Services (Bank of New York)