Hi, Iām
Kison Kumar
Bengaluru,KA
Summary
Experienced Azure DevOps Engineer with 4+ years in cloud infrastructure management, CI/CD pipeline automation, and cloud support. Specialized in Azure environments, handling P1, P2, P3 tickets, and providing L2/L3 support. Proficient in Terraform, Docker, Kubernetes, and Azure DevOps for continuous integration and deployment. Adept in troubleshooting, performance optimization, and incident management using ServiceNow.
Overview
5
years of professional experience
1
Certification
Work History
Mphasis Limited
Azure DevOps Engineer
01.2022 - 05.2025
Job overview
- Delivered comprehensive L2/L3 support for Azure cloud infrastructure, effectively managing and resolving P1, P2, and P3 incidents, ensuring adherence to Service Level Agreements (SLAs) and minimizing system downtime.
- Spearheaded the automation of infrastructure provisioning and CI/CD pipelines using Terraform, Azure Resource Manager (ARM) Templates, and Azure DevOps, resulting in enhanced deployment speed, consistency, and reduced manual intervention.
- Led the implementation of containerization and orchestration solutions utilizing Docker and Kubernetes within Azure Kubernetes Service (AKS), driving improved scalability, reliability, and operational efficiency for cloud-native applications.
- Optimized cloud resource utilization and cost efficiency through proactive performance monitoring and intelligent auto-scaling via Azure Monitor and Application Insights, ensuring alignment with business objectives and budget constraints.
- Managed the full lifecycle of incident and service requests through ServiceNow, ensuring prompt and accurate resolution in line with defined SLAs, and contributed to continuous improvement efforts in incident management processes.
Quanted Technologies
Wintel Administrator
01.2021 - 01.2022
Job overview
- Delivered cloud support for Azure and AWS environments, effectively managing and resolving P1/P2 incidents to ensure optimal system performance and minimal downtime.
- Automated server provisioning, configuration, and ongoing maintenance tasks using PowerShell and Azure CLI, improving operational efficiency and reducing manual intervention.
- Leveraged Azure Monitor and AWS CloudWatch for proactive cloud environment monitoring, driving performance optimization, and cost reduction through insights and automation.
Hinduja Global Solutions
Relationship Manager
02.2020 - 07.2020
Job overview
- Developed and maintained strong client relationships, addressing customer needs and tailoring solutions to ensure maximum satisfaction.
- Generated new business opportunities through cold calling, networking, and referrals, while adhering to ethical standards.
- Acted as a liaison between clients and internal teams, facilitating smooth communication and resolution of customer issues.
Education
Institute of Management and Information ScienceBhubaneswar
Post Graduate Diploma from Management
01.2019
Orissa Engineering CollegeBhubaneswar
B.Tech. from Mechanical Engineering
01.2015
Skills
- Microsoft Azure
- DevOps
- VMs
- Networking
- App Services
- Active Directory
- AWS
- Terraform
- ARM Templates
- YAML
- Docker
- Azure Kubernetes Service
- Kubernetes
- Azure DevOps
- Jenkins
- Git
- Helm
- ServiceNow
- Azure Monitor
- Application Insights
- CloudWatch
Certification
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Azure Fundamentals (AZ-900)
Timeline
Azure DevOps Engineer
Mphasis Limited
01.2022 - 05.2025
Wintel Administrator
Quanted Technologies
01.2021 - 01.2022
Relationship Manager
Hinduja Global Solutions
02.2020 - 07.2020
Orissa Engineering College
B.Tech. from Mechanical Engineering
Institute of Management and Information Science
Post Graduate Diploma from Management