KITHIYON NADAR
Mumbai
Summary
Results-driven Wealth Relationship Manager specializing in high-net-worth client management, client acquisition, and cross-selling within banking. Expertise in conducting financial reviews, providing investment portfolio guidance, and enhancing client retention. Demonstrated ability to identify opportunities across wealth and banking products while coordinating effectively with internal product specialist to deliver customized financial solutions.
Overview
3
3
Languages
7
7
years of professional experience
Work History
PLATINUM RELATIONSHIP MANAGER
Kotak Mahindra Bank Prabhadevi
Mumbai
09.2025 - Current
- Drive client acquisition and portfolio growth through referrals, prospecting, networking and conversion of new-to-bank customers within the affluent segment.
- Identified wealth management and cross-selling opportunities across mutual funds, insurance, fixed deposits, casa, loans, credit cards, and other banking/investment solutions tailored to client needs.
- Conduct financial needs analysis and periodic portfolio reviews to understand client objectives, risk appetite and existing investments, enabling suitable product recommendations.
- Focused on deepening relationships, enhancing total relationship value (TRV), growing assets under management (AUM), and increasing product per customer (PPC) through improved wallet share across client portfolio.
- Collaborate with Investment, Wealth, Credit and internal product teams to deliver customized financial solutions while ensuring seamless execution and superior client experience.
- Ensured compliance, thorough documentation, and KYC standards while upholding client trust, addressing service requirements, and consistently supporting business and revenue goals.
WEALTH RELATIONSHIP MANAGER
ICICI Bank
Sion, Mumbai
12.2022 - 08.2025
- Manage and nurture relationships with high-net-worth clients, understanding financial needs and delivering tailored wealth and banking solutions.
- Identified relationship-deepening and cross-selling opportunities by assessing individual client needs, preferences, and existing product relationships, enhancing client engagement.
- Collaborate with internal teams to develop tailored investment portfolios aligned with client requirements and objectives.
- Conduct comprehensive financial reviews, assess clients' overall financial position and recommend appropriate adjustments and solutions.
- Generated new customer opportunities for Business Banking team by identifying potential lending relationships and referring relevant prospects, contributing to team growth.
- Strengthen client trust, retention and long-term relationships through responsive service, professional communication and needs-based engagement.
- Generate new customer opportunities for the Business Banking team by identifying potential lending relationships and referring relevant prospects.
RELATIONSHIP MANAGER
AMPA Orthodontics
Andheri, Mumbai
08.2021 - 07.2022
- Cultivated customer relationships, resolved service concerns, and built trust through regular and effective client communication.
- Leveraged product knowledge to articulate benefits, aligning offerings with customer needs to enhance service delivery.
- Managed customer relationships, resolved service concerns and built trust through consistent client communication.
- Surpassed sales objectives and customer-service performance metrics by strategically managing relationships and generating referrals.
CUSTOMER SERVICE OFFICER
Concentrix
Thane
06.2019 - 08.2021
- Managed complex customer issues, coordinating with internal teams to implement effective resolutions that enhanced customer satisfaction.
- Handled customer complaints with ownership, ensuring timely resolution and high levels of customer satisfaction.
- Facilitated clear communication between technical teams and customers to support seamless service delivery.
- Supervised employees, assessed performance, and identified training needs to enhance overall process efficiency.
Education
Bachelor of Commerce -
Rajshree Shahu College
Sion, MumbaiSkills
- Wealth Management & Financial Planning
- Investment Portfolio Guidance
- Affluent & HNI Client Relationship Management
- Client Acquisition & Relationship Deepening
- Client Retention & Portfolio Growth
- Financial Needs Analysis & Client Reviews
- Investment Product Cross-Selling
- Insurance & Banking Product Cross-Selling
- Banking relationship management
- Business Banking & Lending Lead Generation
- Market & Product Knowledge
- Product opportunity identification
- Internal Stakeholder Coordination
- Client-Centric Communication
- Microsoft Office
- English (Proficient) Hindi (Advanced) Tamil (Proficient)
Languages
English
Proficient
C2
Hindi
Advanced
C1
Tamil
Proficient
C2
Personal Information
Title: WEALTH RELATIONSHIP MANAGER | AFFLUENT & HNI CLIENT MANAGEMENT
Linkedin Link
https://www.linkedin.com/in/kithiyon-nadar-3a857b124
Timeline
PLATINUM RELATIONSHIP MANAGER
Kotak Mahindra Bank Prabhadevi
09.2025 - Current
WEALTH RELATIONSHIP MANAGER
ICICI Bank
12.2022 - 08.2025
RELATIONSHIP MANAGER
AMPA Orthodontics
08.2021 - 07.2022
CUSTOMER SERVICE OFFICER
Concentrix
06.2019 - 08.2021
Bachelor of Commerce -
Rajshree Shahu College