
Dynamic Senior Service Advisor with over 13 years of experience, including a decade at TVS Sundaram Limited. Expert in bodyshop operations and customer complaint resolution, ensuring compliance with Maruti/NEXA standards. Proven track record in quality control and team coordination, consistently meeting delivery commitments and enhancing customer satisfaction.
10 years experience TVS sundaram limited and 3 years experience khivraj nexa
Body shop advisor
Bodyshop operations (tinkering & painting)
Insurance claims handling & surveyor coordination
Customer interaction & complaint resolution
Job card preparation & cost estimation
Accident repair process knowledge
Quality control & final inspection
Team coordination & manpower management
Delivery commitment & TAT control
Maruti/NEXA standards & process compliance
Billing, documentation & MIS reporting