Reading , Technology, Trekking, Fitness
Kkartikh Jain
Data Analyst
New Delhi
Summary
Experienced in leveraging data analysis to inform business decisions and optimize processes. Proven track record of utilizing critical thinking to identify inefficiencies and recommend practical solutions. Ability to collaborate with cross-functional teams to achieve project goals and enhance operational performance. Strong focus on driving results and continuously improving processes for business success.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Business Analyst
Wiselink Pvt Ltd
03.2025 - Current
- Currently working with Client - CITI Bank where in I do the following :
- Actively participates in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performs gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Perform Requirement Analysis & impact analysis for different data pipelines.
- Interacts with teams to understand business needs and translate into requirements and project scope.
Data Analyst
Encore Capital Group
10.2019 - 02.2025
- Utilized data visualization tool like Power BI to create interactive Dashboards & effectively communicate business insights
- Complete Automation of Business reports using Azure Pipeline & SSRS
- Optimized data processing and storage to improve performance of analytics systems to save time in day to day operations
- Collaborated with other departments & stakeholders to identify business needs and data sources
- Produced monthly reports using MS Excel spreadsheet functions
- Created End to End SQL Scripts to showcase business insights to the stakeholders
- Maintained consistently high accuracy of data & reports presented to Stakeholders
- Good Understanding of Azure cloud infrastructure
- Designed & Implemented effective database solutions(Azure Data Lake Storage) to store & retrieve data
- Created monthly & weekly Power BI reports with drill down functionality and including drill down reports & Summary Reports
Customer Service Representative
Concentrix Pvt Ltd
12.2017 - 09.2019
- Worked in Customer service and upselling for client Citi Bank
Customer Service Representative
EXL Services
11.2016 - 11.2017
- Worked as customer service rep for a roadside assistance company
Civil Engineer
Hindustan Prefab Ltd
03.2015 - 10.2016
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Monitored execution of contract work for compliance with design plans and specifications.
- Managed quality assurance and laboratory testing for concreting operations.
Education
B.E - Civil Engineering
MANIPAL UNIVERSITY
01.2010 - 01.2014
Skills
SQL
Power BI
Python
Data Analysis and Validation
Azure
undefinedCertification
Agile Foundations
Rewards
- Elite Award, 2020
- Gold Award, 2021
- Silver Award, 2024
- Bronze Award, 2022
- Bronze Award, 2023
- E-Card, 2023
- E-Card, 2024
Interests
Timeline
Business Analyst
Wiselink Pvt Ltd
03.2025 - Current
Data Analyst
Encore Capital Group
10.2019 - 02.2025
Customer Service Representative
Concentrix Pvt Ltd
12.2017 - 09.2019
Customer Service Representative
EXL Services
11.2016 - 11.2017
Civil Engineer
Hindustan Prefab Ltd
03.2015 - 10.2016
B.E - Civil Engineering
MANIPAL UNIVERSITY
01.2010 - 01.2014
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