Hi, I’m
Kleran Holding
Sales Specialist
Hyderabad
Summary
Highly experienced Sales representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Accomplished Sales Representative with solid sales history and in-depth Dell experience. Successful Inside Sales Representative skilled at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offers 3 years of sales excellence.
Overview
4
years of professional experience
3
Languages
Work History
Dell international services india pvt ltshyderabad
Inside Sales Representative
09.2019 - Current
Job overview
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Followed up with customers after completed sales to assess satisfaction and resolve small technical or service concerns.
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
Tech Mahindra ( Verizon Process )hyderabad
Techincal Support Representative
02.2016 - 03.2017
Job overview
- Improved operations through consistent hard work and dedication.
- Collaborated with team members to achieve target results.
- Conducted troubleshooting steps , gathered information from customers and provided right resolutions.
- Worked with customers in solving their internet and phone line connections.
- Worked with customers to understand needs and provide excellent service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Floor assisted new hires for 3 months.
- Maintained energy and enthusiasm in fast-paced environment.
Education
St Marys Centenary Junior CollegeHyderabad
No Degree from Accounting
05.2001
Skills
Order management
undefinedAccomplishments
- Documented and resolved customers concerns which led to customer experience champion for 2021.
- Achieved sales targets by closing inbound sales and keeping regular follow ups with accuracy and efficiency.
- Assisted new hired with product info and providing right info to customer.
long rides, football, cricket and trekking
Most recent drive was to Humpi with my friends and previous drives I have been to Manali, Goa, Yzak and Pune.
I have represented Sacred heart cricket club lallaguda for 2 years as a wicket keeper and 4 down batsman.
I have represented Recreation club for football for 3 years as a Goal keeper and defender. Also learnt swimming for 7 years and went for few competitions from the club.
Timeline
Inside Sales Representative
Dell international services india pvt lts
09.2019 - Current
Techincal Support Representative
Tech Mahindra ( Verizon Process )
02.2016 - 03.2017
St Marys Centenary Junior College
No Degree from Accounting
05.2001
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